Training Center/Lab Support System Administrator with Security Clearance - Fort Washington, MD, United States - SI Tec Consulting LLC

Description

Job Summary This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location
The Training Center / Laboratory Support system administrator provides support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students
Requirements This position requires an Active TS//SCI with poly
Bachelor's degree or advanced degree in computer science, information systems, engineering, or other related discipline plus at least 6 years of systems engineering experience
A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable
Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum)
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems, to include user accounts and workstations
Experience installing and maintaining computers, including tablets, laptops, or desktops and assisting users in accessing IT systems
Provide support for the dispatch system and remaining involved in the resolution process
Configure and manage LINUX, UNIX, and Windows operating systems and install/load operating systems software, and troubleshooting


TECH STACK:

Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; VxRail; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.