Technical Support Analyst I - Santa Clara, CA
2 weeks ago

Job summary
This position is primarily responsible for providing technical support to resolve Requests and Incidents reported through the company's Service Desk platform.This is a tiered position that allows for professional growth and increased responsibility.
Responsibilities
- Provides timely response to and resolution of IT Service Desk Requests and Incidents
- Meets or exceeds established SLAs for ticket response and resolution times
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
IT Support Analyst, Specialist
2 days ago
Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software. ...
IT Support Analyst, Specialist
2 days ago
Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processi ...
Production Support Analyst
1 week ago
We are looking for a highly skilled Production Support Engineer with strong experience in Java, · Azure to support and maintain large-scale data processing applications.The ideal candidate will provide L2/L3 support,troubleshoot production issues, perform root cause analysis,and ...
HR Support Analyst
2 weeks ago
We are seeking a Human Resources Generalist to build strong partnerships with managers and employees, manage day-to-day operational items, and impart business knowledge to managers and employees. ...
Desktop Support Analyst
1 month ago
We are looking for a skilled Desktop Support Analyst to join our team in Sunnyvale. This long-term contract role involves ensuring the smooth operation of desktop systems and hardware. · Provide technical support for desktop systems. · ...
Production Support Analyst
1 month ago
We are looking for a technical individual with System Quality User Acceptance Testing and Software Release management experience to support Root Cause and Corrective Action activities associated with reported bugs and system issues as well as to support the global UAT release act ...
Production Support Analyst
2 weeks ago
We are looking for a technical individual with System Quality, · User Acceptance Testing and Software Release management experience to support Root Cause and Corrective Action activities associated with reported bugs and system issues.Ideal candidates have familiarity with the So ...
Production Support Analyst
1 month ago
We are looking for a technical individual to support Root Cause and Corrective Action activities associated with reported bugs and system issues, · and to support the global UAT and release activities for our custom compliance management ecosystem.Ideal candidates have familiarit ...
Production Support Analyst
2 weeks ago
We are looking for a technical individual with a System Quality, User Acceptance Testing and Software Release management experience to support Root Cause and Corrective Action activities associated with reported bugs and system issues, · as well as to support the global UAT and r ...
IT Business Analyst, AI-Driven Support
2 weeks ago
We're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. · ...
Production Support Analyst
2 weeks ago
We are looking for a technical individual with a System Quality User Acceptance Testing and Software Release management experience to support Root Cause and Corrective Action activities associated with reported bugs and system issues as well as to support the global UAT and relea ...
Production Support Analyst
1 month ago
We are looking for a technical individual with System Quality, User Acceptance Testing and Software Release management experience to support Root Cause and Corrective Action activities associated with reported bugs and system issues. · A typical day would include (but not limited ...
IT Business Analyst, AI-Driven Support
1 month ago
We are looking for an IT Business Analyst to transform our Customer Support operations through AI and focus on maximizing efficiency and delivering proactive service via our core platforms. · Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Ser ...
Customer Support Analyst
1 month ago
We are in search of exceptional professionals to join our journey and contribute to the success of our event driven core platform. · Bachelor's degree from an accredited university or college in computer science. · 5+ years of experience in product customer support. · ...
SAP Lead Support Analyst
9 hours ago
+Seeking an experienced SAP Lead Support Analyst to provide hands-on L2/L3 support for SAP S/4HANA. · +Provide end-to-end SAP S/4HANA support and resolve functional and technical issues. · Create functional specifications and collaborate with technical teams on RICEFW objects. · ...
Senior Executive Support Analyst
1 month ago
This job involves independent collaboration to enhance process quality and efficiency within enterprise systems. The Sr Analyst analyzes complex system issues, recommends alternative solutions, and oversees team performance to meet project goals. ...
Senior Executive Support Analyst
3 weeks ago
The Executive Support Team at PayPal is looking for an Executive Support Technician to join our team at our office in San Jose, CA. · Meet our team: · As a member of the Executive Support Team, and the broader End User Experience Team (EUX), you will interface daily with executiv ...
Operations Support Analyst
3 weeks ago
This role will be an Operations Analyst who is responsible for owning the Expert commission payouts, including dispute resolution, and performance analytics. · ...
Support Operations Analyst
3 weeks ago
Immediate need for a talented Support Operations Analyst (BI and Data Integration). This is a contract opportunity with long-term potential. · ...
Support Desk Analyst
1 month ago
The Support Desk Analyst will be the first point of escalation for tickets from the tier 1 team and maintain the onsite Tech Bar hub providing in-person support of user issues and escalations. · Troubleshoot hardware software and accesspermissions issues · Troubleshoot issues wit ...