GM Coach - Springfield
1 month ago
Job Summary
This job requires leading and developing teams effectively by teaching training actively listening to associates touring stores providing feedback communicating collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing leading companychange efforts providing clear expectations guidance to implementbusiness solutions communicating business objectives to teams effectively Models demonstrates exceptional customer service standards to store associates following demonstrating OBWservice model managing supporting customer service initiatives for example store of community community outreach programs ensuring customer needs complaints issues are successfully resolved developing implementing action plans correct deficiencies providing process improvement leadership ensure high quality customer experience Drives financial performance sales designated store area reviewing evaluating PL statements managing assisting budgeting forecasting controlling expenses designated business area confirm indexed sales monitoring ensuring effective merchandise presentation seasonal transitions inventory flow operational processes developing implementing action plans mitigate shrink ensure sales profit goals achieved business area Provides supervision development opportunities hourly associates hiring training mentoring assigning duties settingclear expectations associate recognition consistently promoting belonging mindset workplace recruiting developing qualified associates meet staffing needs achieve company growth potential Coordinates completes oversees jobrelated activities assignments by developing maintaining relationships key stakeholders supporting plans initiatives meet customer business needs identifying communicating goals objectives building accountability measuring progress achieving results identifying addressing improvement opportunities demonstrating adaptability promoting continuous learning Ensures compliance company policies procedures supports mission values standards ethics integrity byimplementing related action plans utilizing Open Door Policy providing direction guidance applying these executingbusiness processes practicesRespect Individual Builds highperforming teams embraces differences people cultures ideas experiences creates workplace whereassociates feel seen supported connected culture belonging creates opportunities performx000B
Respect Individual Works collaboratively builds strong trusting relationships communicates impact energy positivity motivate influencex000B
Respect Individual Attracts retains best talent empowers develops talent recognizes contributions accomplishments Act Integrity Maintains promotes highest standards integrity ethics compliance models Walmart values support foster culture holds oneself others accountable supports Walmarts goal becoming regenerative company making positive impact associatesshareholders communities creating sense belonging eliminating waste participating local giving
Act Integrity Acts selfless manner consistently humble selfaware honest fair transparent Serve Customers Members Delivers results putting first considers adapts how where customers shop applies EDLP EDLC models all plans Strive Excellence Displays curiosity desire learn takes calculated risks demonstrates courage resilience encourages learning mistakes Strive Excellence Drives continuous improvements adopts encourages use new technologies skills supports others change
Job description
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