Senior Customer Care Specialist - Evansville
2 days ago

Job summary
The Senior Customer Care Specialist is a valued member of the Executive Office of Customer Care (EOCC) Fraud team.
++
Responsibilities
- Promptly and accurately capture customer concerns in the complaint management system.
- Promptly and accurately route customer concerns, using the complaint management system, to the Enterprise Fraud Group (EFG).
- Communicate OMF fraud determinations to the consumer.
+
Qualifications
+- + li > High School Diploma or GED required li > + li > 1-2 year of customer service experience li > + li > Strong time management skills/li/li/strong data entry and computer knowledge./i>,
Job description
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