Senior Customer Care Specialist - Evansville

Only for registered members Evansville, United States

2 days ago

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Full time
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Job summary

The Senior Customer Care Specialist is a valued member of the Executive Office of Customer Care (EOCC) Fraud team.

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Responsibilities

  • Promptly and accurately capture customer concerns in the complaint management system.
  • Promptly and accurately route customer concerns, using the complaint management system, to the Enterprise Fraud Group (EFG).
  • Communicate OMF fraud determinations to the consumer.
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Qualifications

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    + li > High School Diploma or GED required + li > 1-2 year of customer service experience + li > Strong time management skills/li/li/strong data entry and computer knowledge./i>,


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