Host - Glen Kernan - Jacksonville - Hampton Golf Inc

    Hampton Golf Inc
    Hampton Golf Inc Jacksonville

    1 week ago

    Description
    Join Our Team at the "New" Glen Kernan Club - Exciting opportunities in Food and Beverage
    Glen Kernan Club is seeking Host / Hostess to join our team
    Nestled within Jacksonville's premier landscape for over two decades, Glen Kernan Golf & Country Club is embarking on an extraordinary transformation into the 'New' Glen Kernan Club. Honoring the Club's rich legacy, we are redefining exclusivity with a bold vision that blends tradition with cutting-edge innovation.
    In 2025, Glen Kernan Club will unveil its rejuvenated clubhouse, redesigned golf course, and revitalized resort-style athletic park, setting the stage for an unparalleled ultra-private Club experience in Jacksonville.
    As we embark on this exciting journey, we are looking for passionate, talented individuals to join our Food & Beverage team. This is more than just a career opportunity; it's a chance to shape the future of hospitality at one of Jacksonville's most prestigious Clubs. Tee up your career at Glen Kernan Club and become a part of a team dedicated to breaking the mold and delivering excellence in every guest interaction.
    Pay: $15 an hour
    Full-time and part-time positions available
    Full-time team members will qualify for medical, dental and vision benefits, 401k with company match and paid time off.
    Flexible schedule and great work environment.
    Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance
    Job title: Host/Hostess
    Reports to: F&B Manager
    Classification: Hourly Fulltime, Part Time, Non Exempt
    Working Hours: According to shift assignments
    Job Purpose
    The Host ensures a welcoming and personalized experience for members and guests by managing reservations, seating, and creating an inviting atmosphere. They maintain strong relationships with members, coordinate with staff for seamless service, and uphold the club's high standards of hospitality and professionalism. The Host also assists with special events and handles member concerns with discretion.
    Duties and responsibilities
    • Greet members and guests with a gracious and professional demeanor, ensuring a personalized experience.
    • Maintain an organized seating chart, manage reservations, and efficiently seat guests while coordinating with the dining and waitstaff.
    • Foster strong relationships with club members, remembering their names, preferences, and seating requests to enhance their experience.
    • Communicate effectively with servers, bartenders, and kitchen staff to ensure seamless service flow.
    • Uphold the club's high standards by maintaining an elegant and inviting entrance, lobby, and host stand.
    • Assist in coordinating private dining events, special club functions, and exclusive member experiences.
    • Address any member concerns with professionalism and discretion, escalating issues when necessary.
    • Adhere to club policies, dress codes, and maintain confidentiality regarding members and their guests.
    • Other duties as assigned.
    Qualifications
    • Previous experience in a high-end restaurant, luxury hotel, private club, or fine-dining establishment preferred.
    • Exceptional interpersonal and communication skills, with a warm and polished demeanor.
    • Strong organizational abilities and the ability to multitask in a fast-paced environment.
    • Familiarity with reservation and seating management software is a plus.
    • A refined sense of hospitality, discretion, and attention to detail.
    • Ability to stand for extended periods and work flexible hours, including weekends and holidays.
    Working conditions
    Work is primarily indoors with some outdoor exposure. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.
    This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
    Physical requirements
    Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.
    Must have the ability to perform moderate physical work and may be required to lift up to 30 lbs., up to 20 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.
    Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf's Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.
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