- Successfully recruit, hire, train, counsel and motivate department personnel.
- Actively supervise department personnel with authority to conduct all department performance appraisals in a timely and accurate manner.
- Participate in department budget preparation for line-item expense and labor, including proper scheduling of departmental associates.
- Manage and enforce uniform policy for all departmental associates.
- Ensure associates anticipate, acknowledge, and respond to guests' needs by proper training of brand programs.
- Ensure proper delivery of guest services as directed by the General Manager.
- Maintain guest request/complaint log to ensure guest satisfaction. Assist the General Manager in resolving guest complaints concerning the front desk and/or billing inquiries.
- Actively manage and monitor guest ledger and direct bill accounts by ensuring an effective cash control system is in place and all credit card and check cashing policies are followed.
- Monitor posting of all charges, especially guest charges, to minimize lost revenue.
- Coordinate daily with the sales department and General Manager about room availability and hotel's yield management system to maximize suite revenue.
- Ensure all department associates are updated with the most recent information of hotel policy, safe work habits and emergency procedures, including all key control procedures.
- Supervise the training and handling of reservations, cancellations, and shop calls.
- Ensure proper procedures for guest safety deposit boxes.
- Promote good associate communication through associate feedback, oral and written communication, proper training, and a minimum of one department meeting per month. Set an example in communicating with other departments.
- Participate in weekend MOD development program and help with other departments as needed with a positive and cooperative attitude.
- High School GED or Equivalent
- Minimum 1-year relevant experience
- Requires knowledge of all front desk procedures and hotel operations.
- Must be able to lift, push, pull, carry, and place objects weighing less than or equal to 50 pounds without assistance.
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stopping as well as stand, sit and/or walk for any extended period.
- The hotel operates 24 hours a day, 7 days per week and any time it may be necessary to move associates from their accustomed shift as business demands.
-
Front Office Manager
2 days ago
McPherson Industrial Development Company McPherson, United StatesOversees and manages the front desk processes, staff, procedures, and efficiency. MAJOR/ KEY JOB FUNCTIONS (includes but is not limited to): Successfully recruit, hire, train, counsel and motivate department personnel. Actively supervise department p Office Manager, Manager, Offi ...
-
Business Office Manager
1 week ago
McPherson Health and Rehab McPherson, United StatesMcPherson Health and Rehab - McPherson Health and Rehab in McPherson, KS is looking to hire a full-time Business Office Manager (Collections/Billing/HR) to join our team, who will facilitate billing, collections, and HR administrative functions in a health care company You'll be ...
-
Business Office Manager
2 weeks ago
Pawtucket Falls Health Care Pawtucket, United StatesPawtucket Falls Health Care - Business Office Manager · Pawtucket Falls Healthcare Center is looking for a Business Office Manager to join our team YOU MUST HAVE EXPERIENCE WORKING IN A SKILLED NURSING FACILITY · What we offer you: · Health insurance · Paid time off · Dental in ...
-
Office Manager
9 hours ago
Oak View Group Providence, United States Full timeOak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...
-
Office Manager
2 weeks ago
Floor Coverings International of Central East Rhode Island Cranston, United StatesJob Description · Job DescriptionJoin Our Team as an Office Manager with Floor Coverings International · At Floor Coverings International, we're not just a flooring company; we're the #1 Customer-rated Flooring company in the country. With over 250 locations spanning the United S ...
-
Omega Innovations Bristol, United States"Exciting Training Focus in Bristol: * You will learn about the most important processes in various departments, such as finance, private credit business, and commercial credit business * You will be gradually trained in all essential areas and will be able to independently handl ...
-
Warehouse Manager
1 week ago
The Goodkind Group, LLC South Kingstown, United States Full timeThe ideal candidate will be responsible for managing warehouse operations. These operations include shipping, inventory, delivery. Your goal will be to increase operational efficiency and ensure a safe environment. · ResponsibilitiesTrack and manage inventory · Inspect warehous ...
-
Assistant Director, Metcalf Institute
4 days ago
University of Rhode Island South Kingstown, United States Full timeDuties and Responsibilities · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Oversee day-to-day operations of the Metcalf Institute, including coordination of programming and events, implementation of contracts and logistics, budget and communications oversight in coordination with ...
-
higher education administrative assistant i
2 weeks ago
University of Rhode Island South Kingstown, United States Full timeDuties and Responsibilities · ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: · Within a college/university system, to perform routine administrative support functions in an academic department utilizing college enterprise software systems with common business applications and a wide v ...
-
Ocean Science Modeler
4 days ago
Tetra Tech South Kingstown, United StatesTetra Tech is seeking an Ocean Science Modeler to join our collaborative group of scientists, engineers, and software developers who are focused on addressing environmental concerns associated with coastal applications, offshore oil and gas exploration and development, linear inf ...
-
University of Rhode Island South Kingstown, United States Full timeDuties and Responsibilities · ESSENTIAL DUTIES AND RESPONSIBILITIES: · As lead financial and administrative officer, have responsibility for all aspects of Health Sciences administrative and research support programs. · Serve as Health Sciences' subject matter expert on the IBB ...
-
Senior Manager, Process Engineering
2 weeks ago
DSJ Global McPherson, United StatesResponsibilities: · • Spearheads the advancement of Process technology to facilitate the introduction of new products, enhance process efficiency, and drive cost reduction initiatives. · • Explores manufacturing alternatives, assessing internal and external facilities, and devise ...
-
University of Rhode Island South Kingstown, United States Full timeDuties and Responsibilities · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Assist and advise the Dean, College of Nursing, on all matters relating to the College's undergraduate programs. · Lead the long-range planning of teaching activities at the undergraduate level, student recr ...
-
InsideHigherEd South Kingstown, United States Administrative Jobs , Executive Administration Jobs ,· The University of Rhode Island · (SF Chief Business Officer, Feinstein College of Education · This is a Full-time, Calendar Year, Permanent position. · Open Until Filled · This is a 30-day posting. · Location: Kingston · Expected Hiring Range: Up to $125,000 · BASIC FUNCTIO ...
-
Nurse Practitioner Primary Care
3 weeks ago
LifeSpan South Kingstown, United States Part timeSummary: · Reporting to the Medical Director will provide compassionate and excellent patient care by performing courteous efficient and accurate service. Assists with all aspects of patient care including diagnosis treatments and consultations. Mentors clinical personnel and se ...
-
Specialist, Grants
1 week ago
University of Rhode Island South Kingstown, United States Full timeDuties and Responsibilities · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Work with Chief Business Officer, Business Manager, and Principal Investigators to provide support related services for the execution of grant funding research endeavors, including grant submissions, tasks r ...
-
Assistant Head Teller/MSRI
2 weeks ago
Navigant Credit Union South Kingstown, United StatesABOUT: · People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915. · Now at more tha ...
-
Specialist, Laboratory and Biosafety
2 weeks ago
University of Rhode Island South Kingstown, United States Full timeDuties and Responsibilities · ESSENTIAL DUTIES AND RESPONSIBILITIES: · In the area of Environmental Health & Safety: · Assist with the development, implementation, and maintenance of campus environmental health and safety programs that include chemical and laboratory safety, bi ...
-
Bookkeeper Office Manager
3 days ago
Clean Care of New England Inc. Warwick, United StatesJob Description · Job DescriptionFull charge bookeeper required a minimal of 3 days per week. Duties include job costing, bill tracking and processing, Check book reconcilitation, Invoicing and accounts receivable and payables. Must be organized and able have experience with quic ...
-
Front Office Manager
3 weeks ago
Relais & Châteaux Westerly, United StatesCompany Description · Ocean House Collection · FRONT OFFICE MANAGER - WEEKAPAUG INN · A Collection Unlike Any Other · The Ocean House Collections includes 3 luxury properties. · The Ocean House is a Forbes 5-Star property features 49 luxury guest rooms, 20 signature suites. The ...
Front Office Manager - McPherson, United States - Go McPherson
Description
Competitive WagesEligible for Associate Bonus Program
True NorthHotel Group, an award-winning management and development company, is seeking a Front Office Managerto join our team at our NEW hotel, Candlewood Suites in McPherson, KS.
What do we have to offer? Excellent healthcare benefits, work-life balance (paid time off, flexibility, family atmosphere), 401k with matching, great team members and more
JOB SUMMARY:
Oversees and manages the front desk processes, staff, procedures, and efficiency.
MAJOR/KEY JOB FUNCTIONS (includes but is not limited to):
