- receive a customer request for a new part that has broken on their machine (typically a boiler).
- After receiving the customer request, this person will work within ERP systems and Salesforce to check pricing, inventory, and location of the part needed.
- They will then communicate with the customer to give them a quote, get the order from the customer, enter it in the system, and keep the customer informed on the part's delivery date.
- Associate degree
- 15 years of customer service experience and/or training
- Good computer skills in ERP, SAP, Salesforce, OR any system utilizing order entry
- Experience using customer relationship management (CRM) tools
- Knowledge of Microsoft Suite
- Understanding of the manufacturing environment
- Handson experience
- Logistics in their background
- Ability to read and understand drawings and schematics null
Sales Coordinator - Charlotte, United States - Insight Global
Description
Job DescriptionInsight Global is looking for a highly motivated, communicative individual to work for a large pulp, paper, and energy company in the Charlotte area.
Within the role on a day-to-day basis, this person will:We are looking for someone with a "speed to serve" mentality, and someone who can work quickly and efficiently towards deadlines.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global'sWorkforce Privacy Policy:
om/workforce-privacy-policy/ .
Skills and Requirements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment opportunity/affirmative action employer that believes everyone matters.Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to