Pre-Agency Collector - Houston
1 month ago

Job summary
We are seeking a Pre-Agency Collector to join our North American Collections division. In this role, you will manage high-value delinquent accounts prior to placement with external agencies or legal partners.,,
Responsibilities
,- Negotiating complex payment solutions such as promissory notes, structured payment plans, settlements, and forbearance arrangements. ,
- Managing a defined portfolio of past-due accounts nearing agency status and driving recovery strategy to prevent escalation. ,
- Reviewing, analyzing, and reconciling customer accounts to ensure accuracy. ,
Job description
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