CRM, Loyalty and Personalization Director - New York

Only for registered members New York, United States

6 days ago

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Job summary

The Director, CRM, Loyalty and personalization is the driving force behind building a bespoke loyalty program for a direct‑to‑consumer brand in the fine accessories category—where purchase cycles are longer,
customer relationships matter deeply,
and loyalty must be earned through thoughtful,
high‑value experiences.

This is a highly collaborative role that partners closely with eCommerce,
Creative,
Product,
and Analytics teams.

You'll shape how customers experience the brand,


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