IT Help Desk Technician - Juneau, AK

Only for registered members Juneau, AK , United States

1 month ago

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Job summary

This is a challenging fast-paced and rewarding job which entails extensive work with new technology computer systems and the staff that use them. Immediate careful attention and multi-tasking is required. Projects and service requests must be completed in a timely manner.

Responsibilities

  • Manage departmental work requests by answering initial inquiries and logging them into the customer support software/online ticketing system.
  • Answer end-user questions with the assistance of IT staff technical manuals external technical help and internal databases.

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