Member Team Lead - Reno
5 days ago

Job Summary
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; participating in recruiting,hiring,scheduling,promoting coaching,and evaluating associates.
Job description
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