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North Little Rock

    Customer Service Supervisor/Shift Lead - Rock Hill, United States - Park N Go of Charlotte

    Park N Go of Charlotte
    Park N Go of Charlotte Rock Hill, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Park N Go of Charlotte is adding to its leadership team. We are looking for a high-energy, self-starting, positive attitude to join our management team. We are seeking a dedicated Shift Leader to join our team in a dynamic and fast-paced hospitality environment. The ideal candidate will have a passion for the service industry, possess strong leadership skills, and thrive in a customer-focused setting.

    Park' N Go of Charlotte, LLC is a private offsite airport parking facility that services the Charlotte Douglas Airport. We are open 24/7/365 including all holidays..

    Job Location: Charlotte, NC

    Must be at least 25 years of age.

    Bonus payout within 6 months up to $500.

    Responsibilities:

    Oversee daily operations during assigned shifts

    Provide exceptional customer service and resolve any issues that may arise

    Train and mentor team members on company policies and procedures

    Ensure compliance with safety regulations

    Manage inventory levels and communicate deficiencies as needed

    Assist in interviewing and onboarding new staff members

    Coordinate holidays and special events

    Requirements:

    Must have a valid driver's license

    Minimum of 2 years in Leadership

    Previous experience in the hospitality industry, preferably in a leadership role

    Proficiency with point-of-sale systems

    Strong customer service skills or experience is a plus

    Knowledge of Microsoft Office Products

    Excellent interpersonal and communication skills

    Ability to lead and motivate a team effectively

    Hospitality management experience is preferred

    Demonstrated ability to multitask and work efficiently in a fast-paced environment

    Join our team as a Shift Leader and be part of an exciting journey where your leadership skills will make a difference

    Company DescriptionLarge, growing and fast paced offsite airport parking facility that services the Charlotte Douglas Airport

    Company Description

    Large, growing and fast paced offsite airport parking facility that services the Charlotte Douglas Airport

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