Molecular Application Specialist, West Coast, Diagnostics/ Field Training/Pre/Post Sales) - Seattle - BD Mexico

Description

Job Description Summary

JOB SUMMARY:

Reporting to the Women's Health & Molecular Applications Manager, the Molecular Applications Specialist provides high‑level technical and application training to BD customers within clinical, public health, and industrial laboratory settings. The position focuses on training in diverse settings, promoting sales of BD instrumented platforms and total system solutions, and assisting with on‑site customer installation and troubleshooting.

Job Description

We are the makers of possible.

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

MOLECULAR APPLICATION SPECIALIST - West Coast

Responsibilities

• Conduct comprehensive training for both customers and BD associates on instrumented platforms, ensuring competency, optimal utilization, and self‑sufficiency. Demonstrate platform proficiency by identifying customer needs, implementing customized solutions, and ensuring rapid adoption.
• Collaborate with Technical Service, Support, and Field Service teams to enhance customer experience. Work closely with sales associates throughout the sales cycle to highlight technical features and functions of BD instrumented platforms.
• Develop training programs and Standard Operating Procedures (SOPs) in collaboration with Technical and Training Center associates. Ensure continuous improvement of field‑related job aids, certification manuals, and technical documentation while maintaining appropriate records.
• Conduct product demonstrations at trade shows, workshops, and customer sites to promote product value. Provide technical input to Marketing Managers and assist sales teams with customized presentations to support BD instrumented platform sales.
• Actively provide product and platform knowledge to Research and Development for continuous improvement. Support new assays and products prior to formal launch, working with all stakeholders to meet company deadlines.

Minimum Requirements

• Demonstrate effective internal and external communication abilities, conflict resolution skills, and consistent professionalism in all customer and cross‑functional team interactions.
• Show high concern for customer needs and expectations while working effectively in diverse team environments.
• Minimum 5 years relevant experience in a clinical hospital or reference laboratory setting.
• Bring valuable knowledge and experience in Technical and Application support with a positive attitude. Maintain focus on customer satisfaction while effectively balancing technical expertise with service delivery.
• Ability to travel domestically.
• Ability to be on call during evening/weekend as needed.

Preferred Requirements

• B.S. degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or Molecular/Microbiology advanced degree desirable.
• Training in Train‑the‑Trainer methods, instructional design/development, adult educational methods desirable.
• Cytotechnologist (CT) ASCP degree preferred.
• Possess comprehensive knowledge of molecular instrument platforms, workflow processes, and implementation strategies within clinical and public health laboratory settings. Demonstrate familiarity with regulatory requirements (CAP, CLSI, Cumitech, CLIA) and quality procedures, along with proficiency in various computer software applications and Laboratory Information Systems.
• Exhibit exceptional project management capabilities with a proven track record of accomplishments. Consistently initiate and complete new assignments successfully while maintaining organizational skills that drive departmental and organizational goals.
• Model effective training, education, and product demonstration techniques. Excel at communicating departmental vision and goals while guiding team members toward achieving these objectives. Persistently strive to drive excellence in technical and customer‑facing skills among team members.

For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements indicated in the job posting.

For certain roles, employment is contingent upon the company's receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, do what's right, hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.

Primary Work Location

USA WA – Seattle

Salary Range Information

$70,200.00 – $115,800.00 USD Annual

Benefits and Compensation

At BD, we are strongly committed to investing in our associates—their well‑being and development, and in providing rewards and recognition opportunities that promote a performance‑based culture. We offer a valuable, competitive package of compensation and benefits programs. Salary or hourly pay ranges may vary for field‑based and remote roles.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.