Call Center Representative - Town of Canton

Only for registered members Town of Canton, United States

2 weeks ago

Default job background
Full time

Job summary

The Call Center Representative shall answer incoming calls and messages to Agency health centers and assist patients, providers, and the community. This position shall provide support to our patients and resolve questions and inquiries in a professional, courteous manner.

Responsibilities

  • Promptly and professionally answers incoming telephone calls,eCW messages,and Patient Portal inquiries.
  • Managesand routes calls appropriately in a fast-paced environment and within established call timeframes.

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