CRM System Specialist - Hermitage
1 month ago
Job summary
This position is primarily responsible for working with the CRM (Customer Relationship Management) System Administrator and Consumer Bank leadership to perform duties that support the ongoing administration and user support for CRM and other sales systems.- Maintains user functionality contained within the setup menus, sets up new users as needed and serves as the first line of support for Consumer Bank end users.
- Develops and maintains department documentation, including Consumer Banking Solutions' (CBS) internal and end user procedures, maintains the CRM intranet site, participates in continuing education content development, serves as systems expert on project calls.
Job description
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