Service Desk Analyst - Charlotte

Only for registered members Charlotte, United States

1 month ago

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Job summary

Our client is seeking a Service Desk Analyst to serve as the first contact for customers who need technical assistance via phone or email.

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Responsibilities

  • Respond to customer issues via phone, email, in-person, and chat.
  • Follow-up with customers to ensure issues are resolved.
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  • 2+ years Help Desk or Technical Support experience.< li >Experience with O365.< li >Dependability , reliability . < / li >< / ul >
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