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Infrastructure Engineer Associate - Raleigh, United States - Mathematica
Description
Position Description:
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the companys growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Learn more about our benefits here.
We are looking for an Infrastructure Engineer Associate Mobile Device Management (MDM) to join our Information Technology Services (ITS) group, working from any of our offices or remotely. We are looking for an MDM administrator who is knowledgeable in, or interested in learning about device management, its capabilities, and is willing to support these technologies across all company users, devices, and applications.
The Mathematica ITS team is looking for an individual with a broad set of technical skills, who is interested in innovative and cost-effective IT solutions, is passionate about technology, and confident in their ability to tackle difficult challenges under the guidance of their team.
Responsibilities:
Support the development and deployment of an enterprise-wide Mobile Device Management (MDM) solution. Responsibilities to include device enrollment, policy configuration, documentation, and general support.
Serve as a crucial part of our Intune administration team, tasked with supporting and maintaining Intune policies and configurations.
Support and maintain the organization's Microsoft 365 environment including Azure Active Directory/Entra ID, Intune, Autopilot, OneDrive for Business, and related services.
Provide troubleshooting and analysis of technical support related issues relating to Microsoft 365 environment.
Collaborate with cross-functional teams to develop, design, and enforce security Intune policies and procedures related to devices and application management.
Provide support related to the company identity management solution: Microsoft Entra Single Sign-On (SSO). Responsibilities to include configuration of SSO apps, troubleshoot authentication related issues, configure, and provide support related to conditional access policies.
Stay informed about Microsoft 365 updates, new features, and provide recommendations for their implementation.
Maintain documentation related to Microsoft 365 infrastructure and administration.
Prioritize and respond to ServiceNow tickets.
Position Requirements:
Bachelors degree in computer science or computer-related field, or equivalent experience
0-3 years experience administering Microsoft Azure/Entra ID environments.
Understanding of MDM principles and best practices.
Experience supporting both corporate and Bring Your Own ( BYOD ) devices ranging from Windows 10/11, Android, iOS.
Experience with automation technologies to support End user environment.
Knowledge of Intune configuration, support, and best practice.
Knowledge of Entra Single Sign-On (SSO) or comparable application/technology.
General knowledge or experience with Active Directory and Group Policy preferred.
General knowledge of PowerShell, MS Graph scripting technologies preferred.
Experience supporting cloud systems running on Amazon Web Services (AWS) or Azure a plus.
Fundamental understanding of compliance standards related to NIST, FedRAMP, SOC2.
Experience supporting Microsoft Defender a plus.
As a federal government contractor, all staff working in our central ITS group with access to corporate computer systems are required to successfully undergo a background investigation or security clearance as a condition of employment.
Occasional evening and weekend work may be required.
This position offers an anticipated annual base salary range of $60,000 - $70,000. To apply, please submit a cover letter (optional), resume, location preference, and salary expectations.
STAFFING AGENCIES AND THIRD-PARTY RECRUITERS:* Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.
*Available Locations: Princeton, NJ; Washington, DC; Remote
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
