Interpreter - Farmington, UT

Overview · As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University ...

Job description

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides foreign language interpretation, written translation and assists in education for non-English speaking customers, students or participants of the organization. Challenges include accurately interpreting and communicating information in an unbiased, clear and concise manner with patients, families, healthcare staff and physicians.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

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• Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment.
• University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our
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Responsibilities

• Interprets communication between the staff and non-English speaking population.
• Translates written educational materials and documents in accordance with readability guidelines.
• Follows up with the non-English speaking population to inquire about the status of individual patients and answers questions.
• Assists the non-English speaking population in completing medical, financial and related forms.
• Escorts non-English speaking population to the appropriate service area.
• May provide patient education and discharge planning in conjunction with nursing and rehabilitation staff.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated ability to accurately interpret and translate verbal and written text.
• Demonstrated human relations and effective communication skills.
• Ability to work independently in an efficient, productive manner maintaining composure and sensitivity in accordance with the environment of health care services.

Qualifications

Qualifications Required

• Associate's degree in a foreign language, or equivalency.

Qualifications (Preferred)

Preferred

• National Certification (CCHI or NBCMI) or active pursuit of certification.
• Minimum 40-hour Medical Interpreter Training from a recognized program.
• Strong Knowledge of Medical Terminology in both English and target language.
• Experience in Acute Care or Hospital Settings, including ED and specialty clinics.
• Understanding of Interpreter Ethics & Standards of Practice (confidentiality, impartiality, role boundaries).
• Cultural Competency & Patient Advocacy Awareness, especially with varied and LEP populations.
• Ability to Interpret Across Modalities (in-person, video, telephonic).
• Excellent Interpersonal & Communication Skills, including managing high-stress encounters.
• Knowledge of HIPAA & Healthcare Compliance Requirements.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
• We are University of Utah Health.

Physical Requirements

Color Determination, Far Vision, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Sitting, Speaking, Standing, Walking

Multi-lingual Candidates Welcomed

To inquire about this posting, email:

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located

Online reports may be submitted

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or Hospitals and Clinics Human Resources at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 81189

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule Within the clinics hours of operation

Clinical/Non-Clinical Status Non-Clinical

Location Name Farmington Health Center

Workplace Set Up On-site

City Farmington

State UT

Department UCC CST 80A INTERPRETERS

Category Patient Service/Transportation

Workplace Set Up On-site