- Makes recommendations to hire, terminate, promote, demote, transfer, recommends merit increases, evaluates performance and completes all written documentation in regard to Annual Evaluations as well as creating and adjusting performance standards.
- Foster a culture of learning and development; support individual growth through continuous feedback to achieve personal and professional goals.
- Exhibits Leadership skills through the continuous evaluation, guidance and encouragement of Team Members.
- Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
- Greet all guests and Team Members in a friendly, open manner.
- Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
- Recommends process and customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
- Monitors gaming play on assigned tables for mistakes, fills credits, money changes and game protection.
- Interacts with guests to provide a memorable gaming experience.
- Enforces Table Games Policies and Procedures.
- Monitors guest consumption and respond according to TIPS training.
- Responsible for following established departmental procedures and all applicable laws and show responsibility by practicing methods that were taught through our TIPS Program.
- Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
- Visit staff on all shifts to ensure enhanced communications among all Team Members and Management.
- Completes scheduling requirements of the overall department taking into account staffing levels, scheduling according to business needs and reference historical data, etc.
- Oversees the administration of the department payroll processes, and the department performance management processes including appraisals, disciplinary actions, positive coaching, attendance tracking, performance improvement plans, performance plans, etc.
- Assists the Director of Table Games with all administrative functions.
- Prepares memorandums, meetings minutes, and other information as required or as instructed.
- Routine office duties, such as: taking messages, greeting guests, filing, and organizing.
- Orders and maintains office supplies, and arranges for equipment maintenance.
- Adheres to all department and company policies and procedures.
- Attends all meetings as required.
- Completes all required training satisfactorily.
- Maintains the highest level of confidentiality at all times.
- Works at other properties as needed.
- Performs all other duties as assigned within the scope of the position.
- A fun, rewarding, safe, and consistent environment for our Team Members.
- A warm reception, welcoming environment, and friendly atmosphere.
- An optimal entertainment experience through exceptional service.
- Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
- A contribution and connection to the community.
- Must have a high school diploma or equivalent.
- Must have five (5) years' experience in Table Games, which includes at least three (3) years' experience as a full time Table Games Supervisor or above at a property comparable to the size and volume of Odawa Casino Resort within the past two (2) years.
- Must be proficient in all four (4) major games offered at Odawa Casino Resort: Blackjack, Roulette, Craps and Poker.
- Must be able to pass an audition/test based on previous Table Games experience.
- Must be able to efficiently manage the Table Games department as Shift Manager.
- Must have a thorough knowledge of Title 31 compliance regulations.
- Must have knowledge of TMICS and/or Internal Controls.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Must have excellent computer skills, proficient with Microsoft Office products, and ability to quickly learn specialized software packages.
- Must be able to stand for long periods of time.
- Must read, write and speak English fluently.
- Must have basic math skills.
- Must be flexible with shifts and days off.
- Exposure to loud and continual noise levels, a smoke filled environment.
- Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
-
shift manager
3 weeks ago
Wendy's Petoskey, United StatesWendy's - 822 CHARLEVOIX AVENUE [Restaurant Shift Supervisor] As a Shift Manager at Wendy's, you'll: Train, develop and mentor a team of Crew Members each shift; Create a warm, welcoming work and dining environment; Monitor and reinforce food safety procedures; Maximize store sal ...
-
Hotel Security
5 days ago
Courtyard by Marriott - Petoskey, MI Petoskey, United States**Position Title: Security** · **Reports to: General Manager** · **POSITION PURPOSE** · Responsible for the overall security of employees and guests. Makes frequent rounds of the property ensuring proper control of the premises, including all doors locked and secure, maintaining ...
-
Manufacturing Production Technician
5 days ago
Manthei Wood Products Petoskey, United States**The Opportunity** · Do you like to work with your hands? Do you take pride in your work and want to use your skills in the hardwood veneer and plywood industry? If you enjoy fast-paced manual work that has great upside potential, this is a great opportunity to get involved with ...
-
Assistant (male/female/diverse)
3 days ago
Phoenix Industries Bay View, MI, United States Freelance**We offer a full-time position as a warehouse employee in Bay View, MI**: · NEW **"Excited about a welcome bonus"** 400€/month · - **Permanent employment** · - **Generous bonuses** for employee referrals · - **Advance payments**: · - **Vacation and Christmas pay** · - **Supple ...
-
Shift Manager
3 weeks ago
Cold Stone Creamery Gaylord, United StatesCold Stone Creamery West Main St - [Shift Supervisor] As a Shift Manager at Coldstone Creamery you will: Offer top-notch customer service in a fun and fast paced Quick Serve Restaurant; Make fresh Ice cream; Order/Receive product and supplies; Maintain adequate levels of prepared ...
-
Shift Manager
4 weeks ago
McDonald's Gaylord, United StatesMcDonald's - 716 W MAIN ST [Restaurant Shift Lead] As a Shift Manager at McDonald's, you'll: Supervise, manage and motivate team members on a daily basis; Ensure food safety; Perform inventory management and daily maintenance to keep the areas clean; Ensure quality food productio ...
-
Commercial Employee
3 days ago
Diamond Dynamics Walloon Lake, MI, United States Freelance**Many good reasons to join us**: · **In addition to our fair and attractive compensation, we offer the following additional benefits**: · - Employee events · - Attractive compensation including Christmas bonus · - Flat hierarchies · - Permanent employment contract · - Pleasant w ...
-
Security personnel
3 days ago
Eclipse Technologies Ponshewaing, MI, United States FreelanceThe company FUNKE Service GmbH is still looking for dedicated and motivated personnel. We are looking for security employees (m/f/d) for full-time, part-time, or 538€ basis. · Your responsibilities: · - Conducting control and locking rounds · - Conducting patrols with condition c ...
-
Machining Technician
3 days ago
NovaTech Solutions Horton Bay, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have years of experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional servi ...
-
LVN/LPN - Long Term Care
2 weeks ago
Genie Healthcare Petoskey, MI, United StatesJob Overview: · We are seeking a skilled and compassionate Licensed Vocational Nurse to join our healthcare team. As a Licensed Vocational Nurse, you will provide direct patient care and support to individuals of all ages in various healthcare settings. Your role will involve adm ...
-
LPN (Afternoon/Evening Shift)
3 weeks ago
Genie Healthcare Petoskey, MI, United States TemporaryGenie Healthcare is seeking a LPN / LVN Long Term Care for a travel job in Petoskey, Michigan. · Job Description & Requirements · ~ Specialty: Long Term Care · ~ Discipline: LPN / LVN · ~ Start Date: 05/13/2024 · ~ Duration: 13 weeks · ~40 hours per week · ~ Shift: 8 hours, ...
-
Travel Nurse RN
1 week ago
RTG Medical-Nursing Petoskey, United StatesRTG Medical-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
1 week ago
RTG Medical-Nursing Petoskey, United StatesRTG Medical-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
1 week ago
RTG Medical-Nursing Petoskey, MI, United StatesRTG Medical-Nursing is seeking a travel nurse RN Telemetry for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Typ ...
-
Travel Nurse RN
1 week ago
RTG Medical-Nursing Petoskey, United StatesRTG Medical-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
1 week ago
RTG Medical-Nursing Petoskey, MI, United StatesRTG Medical-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
1 week ago
RTG Medical-Nursing Petoskey, MI, United StatesRTG Medical-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours · Employment Type: ...
-
Travel Nurse RN
1 week ago
Genie Healthcare Petoskey, MI, United StatesGenie Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Employment ...
-
Travel Nurse RN
1 week ago
Genie Healthcare Petoskey, MI, United StatesGenie Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, days · Employment Ty ...
-
Travel Nurse RN
1 week ago
Genie Healthcare Petoskey, MI, United StatesGenie Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Petoskey, Michigan. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, days · Employment Ty ...
TG Shift Manager - Petoskey, United States - Odawa Casino Resort
Description
Odawa Casino Resort
Job Description
Job Title:Table Games Shift Manager
Reports To: Director of Table Games
Department:Table Games
Minimum Pay Rate:$25.00-$30.00 per hour based on experience
Job Code:TGPTMG
Pay Grade:TG6
Date Written:11/29/2017
Revision Date:01/01/2024
Job Summary: Responsible for the successful daily operation of the Table Games department, assuring game protection. Supervise all aspects of the Table Games operation during assigned shift(s) as directed; coordinates overall communication between the Director of Table Games, Table Games Assistant Shift Manager(s), Supervisor(s), Dealers and other departmental staff as directed. Support the activities of the Table Games department by tracking, assigning, and follow up of performance management systems. Complete knowledge of Table Games Policies and Procedures, Title 31 regulations, and Basic Strategy.
Primary Duties and Responsibilities:
Upholds Odawa Casino Mission statement in all aspects of position:
Mission:
We create excitement and memories.
Values:
We create a culture that provides:
Minimum Qualifications: