Business Development Center Specialist - Ballston Spa, NY

Only for registered members Ballston Spa, NY, United States

3 weeks ago

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Job summary

The BDC Specialist plays a critical role in enhancing customer engagement and driving business growth in the automotive industry.


Responsibilities
  • Manage inbound and outbound customer communications via phone email and other channels to generate qualify leads
    • Schedule appointments and coordinate with sales operations teams to ensure seamless customer service
  • < li >< span style = " text-decoration : line-through "> Maintain accurate up-to-date records of customer interactions transactions in CRM system ,")< /span > Follow up with potential existing customers to nurture relationships encourage repeat business Collaborate with marketing sales departments implement targeted campaigns track their effectiveness Provide timely responses to customer inquiries resolve issues escalate them as necessary Analyze data feedback identify trends opportunities service improvement Strong communication organizational analytical problem-solving skills required

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