Manager, Sales Process Optimization - Wayne, United States - Effectv

Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing the pipeline and forecast for Product Sales Support & Analysis. Reports procedures, resolves operational issues and ensures personnel receive required information and documentation to perform their tasks efficiently. Oversees the communication flow between functional groups regarding sales forecast, reports and analysis on client activity.

Job Description

Core Responsibilities


Core Responsibilities:

Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges according to Company guidelines.

Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and production/control of presentations and proposals.

Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting.

Maintains sales forecasts and analysis for management reports.
Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.
Generates daily activity reports, reporting and trends.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Additions

Sales Process Optimization Outcome Opportunities to evaluate process function, efficacy, tool implementation, usage and sales user.
Responsible and accountable for implementing business process optimization solutions partnered with the Business Process Design team.
Build solutions designed to adapt easily to unexpected situations.
Work collaboratively with Leaders and stakeholders to ensure successful implementations of process launches and changes.
Audit and analysis all business processes for efficiency
Creates and maintains a playbook for all processes.
Gathers feedback through various channels to increase optimization.
Ensures compliance with all company policies are being followed.
Prepares and presents readouts on areas of process optimization.
Provides guidance on solution options, risks, costs vs benefits and impact to business current processes and operations.

Skills

Bachelor's degree or 5-7 years' experience with Sales Operations
Management experience preferred.
Excellent problem solving, negotiation and decision-making skills.
Think analytically and strategically.
Strong interpersonal skills and written communication skills.
Extreme attention to detail and excellent organizational skills.
Proven experience of business processes through a CRM environment
Proven experience of successful collaboration with interdisciplinary teams.
Experience collaborating withteams in multiple locations.
Experience with drafting and maintaining Sales Rules of Engagement.
Ability to facilitate conversations and bring various groups together to collaborate and align.
Ability to lead and influence change.
Adapts successfully to changing situations and environments.
Experience developing presentations for leadership and cross functional teams.
Proficiency in Microsoft Office solutions, experience with Excel and PowerPoint a must
Strong project management skills.
Demonstrated ability to prioritize decisions with strategy and logic in a demanding environment.
Proven ability to drive complex projects with minimal oversight.

Proactivity and curiosity:

you ask questions and challenge the norm, consider creative approaches to doing hard things and come up with ideas for strategies never tried before.

A quantitative and qualitative thinker; hands-on experience in sourcing data for consumer insights and planning digital marketing campaigns with those insights.

Employees At All Levels Are Expected To

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace.

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary

Pay Range:
This job can be performed in Colorado with a Pay Range of $88, $146,599.58

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.
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