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    Sr. Site Reliability Engineer - Santa Barbara, United States - AppFolio

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    Description


    Hi, We're AppFolio

    We're innovators, changemakers, and collaborators. We're more than just a software company - we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

    We are hiring a Senior Site Reliability Engineer to run and evolve AppFolio Investment Manager's ecosystem of services. This is an ideal opportunity for someone with a desire to help own/maintain as well as "teach to fish" fully "shifted left" development teams and a passion for building reliable yet simple systems. This position, as with all members of Investment Manager R&D, may require on-call responsibilities.

    Your Impact
    • You'll be a key member of the team that provides reliable, scalable infrastructure for key components of AppFolio Investment Manager.
    • You'll help build the future of reliable, critical services, and support the rapid and sustainable growth of new features.
    • You'll lead the effort to build, deploy, and help maintain the cloud infrastructure that powers AppFolio Investment Manager, as well as collaborate with R&D engineering teams.
    • You'll help build product-specific infrastructure as well as help improve the reliability and quality of their services.
    • Along with your team, you'll ensure all aspects of the IM product have a plan to address any shortcomings for exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery.
    • You'll collaborate with engineering teams, helping them to improve the reliability and quality of their services and infrastructure.
    • You'll be the "domain expert" of all Investment Manager infrastructure, while leveraging the wider shared knowledge and assistance of the overall SRE and Infrastructure Engineering group.
    Qualifications
    • Proven ability to diagnose and monitor performance and reliability issues across the stack: relational databases, web servers, networking, OS, containers, load balancers, etc. You'll chase down performance problems and uncover the root causes of system failures.
    • Strong coding background: you've written code to perform critical tasks or in production. The exact language doesn't matter, though we give bonus points for Go, Ruby, or Python.
    • You are able to create and maintain container images.
    • Mastery experience with some areas of our tech like Ruby on Rails, Kubernetes, MySQL, Linux, container orchestration, Networking, etc.
    • You have strong communication skills and enjoy working on a team that values openness, integrity, ownership, and attention to detail
    Must-Haves
    • 5+ years of hands-on experience running production, highly available, distributed, and cloud-based services, preferably in a SaaS environment.
    • Experience developing Service Level Indicators and Service Level Objectives for the above systems.
    • Experience with Docker/Container technologies.
    • Experience with Amazon Web Services (commonly EKS, RDS Aurora, Lambda, S3, EBS, Route53, DynamoDB, and VPCs)
    • Expertise with Infrastructure as Code (Terraform, CloudFormation, Pulumi, etc.)
    • Familiarity with Kubernetes or other container orchestration tooling.
    • Bachelor's degree and at least 5 years of industry experience
    Compensation & Benefits

    The base salary that we reasonably expect to pay for this role is $128,000 - $192,000.

    The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, etc.

    Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.

    Regular full-time employees are eligible for benefits - see here.

    #LI-EB1

    Why AppFolio

    Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

    Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

    Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

    Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

    Paddle as One.

    Learn more at

    Statement of Equal Opportunity

    At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.


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