Customer Service Representative - Dexter, United States - Ultimate Staffing

Description

Our client specializes in the automotive industry and they are looking for a dependable and diligent Customer Service Representative (CSR) for a job opportunity located in office in Dexter, MI.

In this role, you will be handling inbound and outbound calls assisting customers by answering inquiries and documenting updates in the company CRM database.

The Customer Support Representative will set appointments, answer calls, troubleshoot product failures and escalate issues through established procedures. The CSR will document the company database accurately in a timely manner.


Desired Skills and Experience
Our client specializes in the automotive industry and they are looking for a dependable and diligent Customer Service Representative (CSR) for a job opportunity located in office in Dexter, MI.

In this role, you will be handling inbound and outbound calls assisting customers by answering inquiries and documenting updates in the company CRM database.

The Customer Support Representative will set appointments, answer calls, troubleshoot product failures and escalate issues through established procedures. The CSR will document the company database accurately in a timely manner.

All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.