- Process shareholder requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates.
- Assist clients in completing required documentation for 529 account transactions and ensure compliance with regulatory requirements.
- Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes.
- Educate clients on transfer agency procedures, policies, and regulations to facilitate smooth transactions and ensure client understanding.
- Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
- Deliver first class inbound client service (customer service) in every single contact as part of our Fund Services operations.
- Strong communication skills, both verbal and written, with the ability to convey complex information clearly and professionally.
- Exceptional analytical and problem-solving skills and attention to detail, with the ability to analyze data and identify solutions to client inquiries and issues.
- Superb willingness to resolve client's issues or provide the best alternative solutions, resolving client friction points.
- Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
- Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations
- Document all client interactions, inquiries, and recommendations accurately and maintain comprehensive records in accordance with regulatory requirements and company policies.
- Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service.
- Strong team player mindset to excel not only individually but as a team through strong collaboration.
- Develop and execute sound action plans that will result to outstanding results in key performance measures.
- Assist the managers with deep dive discussions and remediation of top pain points to help improve performance.
- Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery.
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We are seeking a skilled Transfer Agent / Customer Service Rep to join our team in Hartford, CT. The ideal candidate will have strong experience as a Transfer Agent/ CSR with expertise in IRA, Investment, and Wealth Management. · ...
Hartford2 weeks ago
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+Job summary · As a Transfer Agency Specialist you will be responsible for processing shareholder requests accurately and efficiently. · ResponsibilitiesProcess shareholder requests accurately and efficiently. · ...
Hartford, CT3 weeks ago
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The client is seeking a Transfer Agent / Customer Service Rep to respond to customers via phone regarding transfer agency services and deliver first-class client service. The role requires strong communication skills and analytical abilities. · Respond to customers via phone rega ...
Hartford Full time3 weeks ago
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Job title: Transfer Agent / Customer Service Rep · Duration: 3+ Years Contract · Location: Hartford, CT 06103 · Client Note · Strong experirence as Transfer Agent/ Customer Service Representative. Exp. with IRA, 529 (Internal Revenue Service) and Retirement Account experience, ...
Hartford $35,000 - $75,000 (USD) per year17 hours ago
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+Job Summary · Deliver first class inbound client service (customer service) in every single contact as part of our Fund Services operations. · +ResponsibilitiesRespond to customers via phone (voice) regarding transfer agency services, · Deliver first class inbound client service ...
Hartford, CT3 weeks ago
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We are seeking a Transfer Agent / Customer Service Rep to join our team. The successful candidate will be responsible for responding to customer inquiries and providing excellent service in every interaction. · Respond to customers via phone regarding transfer agency services. · ...
Hartford3 weeks ago
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This role involves providing customer service to clients via phone regarding transfer agency services, account transfers, shareholder transactions and account maintenance. · Respond to customers via phone regarding transfer agency services. · Deliver first class inbound client se ...
Hartford3 weeks ago
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This is a Transfer Agent position at BNY Mellon, requiring strong communication and analytical skills to provide excellent customer service and resolve client issues. · Respond to customers via phone regarding transfer agency services. · Deliver first-class inbound client service ...
Hartford, CT Full time3 weeks ago
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We are seeking a Transfer Agent / Customer Service Rep to handle customer queries related to IRA, investment and wealth management. · ...
Hartford, CT3 weeks ago
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Client looking for someone with experience as CSR handling customer queries related IRA, investment, wealth management. · ...
Hartford3 weeks ago
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As a Transfer Agency Specialist you will make an impact in customer service delivering first class experience for all our clients with full understanding of their concerns you will stay informed about market trends regulatory changes and industry developments relevant to investme ...
Hartford, CT3 weeks ago
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In this role you'll make an impact in the following ways: Respond to customers via phone regarding transfer agency services including account transfers shareholder transactions and account maintenance Deliver first class inbound client service in every single contact as part of o ...
Hartford3 weeks ago
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· Benefits:401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Employee discounts · Health insurance · We are hiring on behalf of a client. · In this role, you'll make an impact in the following ways:Respond to customers via phone (voi ...
hartford, CT4 days ago
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We are hiring on behalf of a client. In this role you will make an impact by responding to customers via phone regarding transfer agency services. · Respond to customers via phone (voice) regarding transfer agency services... · ...
Hartford Full time2 weeks ago
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The Transfer Agent/Customer Service Representative will respond to customers via phone regarding transfer agency services. · Responsibilities include delivering first class inbound client service and analyzing data to identify solutions to client inquiries and issues. · Custumer ...
Hartford, CT3 weeks ago
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This role involves providing first-class customer service as a transfer agent, responding to clients via phone regarding transfer agency services. · ...
Hartford2 weeks ago
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This is a full time permanent position that involves responding to customers via phone regarding transfer agency services. · Deliver first class inbound client service (customer service) in every single contact as part of our Fund Services operations. · ...
Hartford3 weeks ago
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Customer Service Representative/ Transfer Agent provides first-class inbound customer service in every single contact as part of our Fund Services operations. · ...
Hartford5 days ago
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We are seeking a dedicated and experienced Customer Service Inbound Call Center Supervisor to lead our team of customer service representatives in the Transfer Agency department. · In this role, you will be responsible for overseeing a team of up to 18 call center representatives ...
Hartford1 week ago
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Transfer Agent / Customer Service Rep · Duration: 3+ Years Contract · Location: Hartford, CT Onsite) · THE PAY RATES ARE WITH BENEFITS OPTION. · Client Note: · Strong experience as Transfer Agent/ Customer Service Representative. Exp. with IRA, 529 (Internal Revenue Service) and ...
Hartford $50,000 - $85,000 (USD) per year17 hours ago
Transfer Agent - Hartford - iShare Inc.
Description
As a Transfer Agency Specialist, you'll be expected to:
In this role, you'll make an impact in the following ways:
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Transfer Agent
Only for registered members Hartford
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Transfer Agent
Only for registered members Hartford, CT
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Transfer Agent
Full time Only for registered members Hartford
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Transfer Agent
Prodware Solutions- Hartford
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Transfer Agent
Only for registered members Hartford, CT
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Transfer Agent
Only for registered members Hartford
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Transfer Agent
Only for registered members Hartford
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Transfer Agent
Full time Only for registered members Hartford, CT
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Transfer Agent
Only for registered members Hartford, CT
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Transfer Agent
Only for registered members Hartford
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Transfer Agent
Only for registered members Hartford, CT
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Transfer Agent
Only for registered members Hartford
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CSR- Transfer Agent
Only for registered members hartford, CT
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CSR- Transfer Agent
Full time Only for registered members Hartford
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Transfer Agent/ Customer Service Representative
Only for registered members Hartford, CT
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Customer Service Representative/ Transfer Agent
Only for registered members Hartford
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Transfer Agent/ Customer Service Representative
Only for registered members Hartford
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Customer Service Representative/ Transfer Agent
Only for registered members Hartford
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Customer Service Manager
Only for registered members Hartford
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Customer Service Specialist
Prodware Solutions- Hartford
