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North Wales

    Brand Ambassador - North Wales, United States - DHD Consulting

    DHD Consulting
    DHD Consulting North Wales, United States

    3 weeks ago

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    Description

    Summary:


    The Promoter is responsible for establishing the company as a leader of quartz and solid surface products within an assigned territory for the retail segment.

    He or she ensures that all retail centers, including independent dealers, and Home Center personnel recommend company's products as their first choice when selling to the end consumer.


    Job Description:

    • Assist with customer entertainment events, and other promotional activities as needed including weekend sales events
    • Ensure customers have adequate marketing materials to support sales, including samples, brochure, and other collateral supplies in all locations
    • Increase market share by elevating the number of displays and point of purchase (pop) materials within assigned territory
    • Identifies new customers and sets them up with initial retail package including samples, displays, and collateral
    • Develop and promotes brand awareness with all potential customers within assigned territory
    • Attend industry related events regularly (NKBA, ASID, AIA, NARI), build relationships, and report back with recaps and productive feedback selections of required events to attend will be chosen by the marketing consultant
    • Develops and executes business plans for territory of all customer segments
    • Follow up on new leads and referrals resulting from field activity
    • Gathers market intelligence and provides data to Account Managers
    • Identify and resolve any client concerns
    • Maintains key relationships with customers

    Manages customer relationship:
    expectations, needs, concerns, etc., in order to encourage the consumption and sale of new products


    • Prepare presentations
    • Keep current customers informed and trained on new and existing products and programs
    • Conduct product knowledge and other training classes for customers as needed
    • Visits retail customers and supports generating sales through building relationships with store personnel
    • Gathers market intelligence and provides data in Salesforce
    • Reports daily activity and monitors customer databases through company systems, Salesforce
    • Frequent travel required within assigned territory
    • Responds to all customer inquiries as it relates to this position
    • Updates and maintain customer database via Salesforce
    • Maintains files and any documentation thoroughly and accurately
    • Assist with other projects as needed

    Desired Qualifications and Attributes:

    • 4-year degree in Marketing or Interior Design preferred but not required
    • 2~3+ years of retail merchandising experience in a similar environment preferred
    • Ability to prioritize and multi-task in a fast-paced environment
    • Ability to handle confidential information in a discreet, professional manner
    • Demonstrated ability to interact and build value: based relationships with customers
    • Knowledge of the sector and products
    • Eye for detail, accuracy is imperative
    • Able to meet deadlines
    • Excellent oral and written communication skills
    • Excellent organizational and analytical skills
    • Ability to be an effective team member and display initiative
    • Possess strong organizational and time management skills
    • Ability to communicate effectively verbally and in writing
    • Ability to interact with employees and vendors in a professional manner
    • Ability to work independently and with a team
    • Proficient with MS Word, Excel, PowerPoint
    • Experience in a solid surface manufacturing environment preferred
    • Must be eligible to work in the USA
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