Retail Pharmacy Tech Trainee - Boston, MA
1 month ago

+ Develop understanding of product reimbursement landscape and prior authorization guidelines
+ Provide exceptional customer service and resolve complaints
+ Build trust relationships with customers through interactions at pharmacy counter and bedside
The Retail Pharmacy Tech Trainee is responsible for providing technical support in the outpatient/retail pharmacy under the supervision of a licensed pharmacist. The role involves learning, understanding, and relaying information to patients about routine medication requests, developing an understanding of product reimbursement landscape and prior authorization guidelines, providing exceptional customer service, building trust relationships with customers, assisting with inventory management, promoting patient health through expanded pharmacy services such as delivery and vaccination. To be successful in this role requires a high school diploma or GED, 0-1 year related work experience in sales/direct customer service.
Job description
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