Customer Service Manager - Location
1 month ago

Job summary
The Brand Operates4 stores (Kyiv Odesa Warsaw Vienna); Online sales in Ukraine the EU and the USA; B2B direction; In-house production in Ukraine Poland.
Key Responsibilities include Development and implementation of a loyalty motivation programme for consultants Control of inventory rotation availability Key items Trainings service standards product VIP communication Personal sales couture line VIP clients fittings consultations personalised approach Organisation brand events showrooms stores Dealing complaints conflict situations empathy solutions Keeping tone voice interaction customer.
Job description
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