Quality Supervisor - Springdale, United States - Nilfisk Group

Description

MAJOR FUNCTION

Support the Assembly Process and Purchasing Team by driving the development of a part certification program and supplier quality measures. Develop, plan and drive the implementation of prevention based quality controls to facilitate continuous reductions in purchase part variations and defects. Manage and develop the quality system associated with ensuring the conformance of incoming material and the disposition of non-conforming material. Assist in the creation, implementation and management of a corrective Action System in order to create a quality culture and improve customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support Corrective Action Process

• Participate in iCAR program and drive component quality issues to resolution with vendors.
• Investigate reported external quality issues that are believed to be purchased part driven and present findings via iCARs or TFRs.
• Perform or lead root cause analysis on purchased part quality issues and work issue through permanent solution phase of corrective action process. Generate CA document (SCAR) on purchased part or product quality issues. Communicate and instruct suppliers on the use of a corrective action process (SCAR) and quality tools & techniques.
• Use purchased part quality measure data to make recommendations to assist in development of permanent solutions to purchased part issues.

Support Assembly & Service Process Quality Management

• Coordinate with Process Engineer to identify assembly and service quality issues resulting from purchase part non conformances.

Support Product Reliability Growth

• Participate in New Product Programs to ensure key characteristics on purchased parts or products are defined and communicated to the supplier.
• Identify and communicate purchased parts or products with historical quality issues to prevent propagation into new products.
• Participate in QC signoff on New Product Programs
• Facilitate or participate in PFMEA activities as required to identify designs with a high potential for failure and assist in developing more robust solutions.

MINIMUM REQUIREMENTS

EDUCATION:

BSME, BSEE, BSMET, BSEET or equivalent experience

EXPERIENCE:

Min of 2 years of Quality Engineering, Reliability engineering or Test Engineering experience with Mobile Equipment or equivalent

KNOWLEDGE & PERSONAL ATTRIBUTES:

• Strong knowledge of mechanical, pneumatic, hydraulic and electrical systems & components
• Proficient in quality analysis tools such as 8D, SPC, PFMEA etc. Strong problem solving skills with ability to teach basic problem solving techniques and facilitate problem solving team events.
• Experience in developing part certification processes and vendor quality measures. Strong knowledge of fabrication based quality control methods, tools and techniques.
• Strong engineering analysis skills
• Strong communication, presentation and team skills
• Strong organizational and time management skills
• Excellent oral and written communication skills
• Self motivated with a high level of initiative
• Strong data analysis and reporting skills
• Fluent English
• Strong interpersonal and customer interface skills
• Able to be critical and accept criticism
• Able to lead and facilitate cross functional teams

COMPUTER SKILLS:

• Proficient in use of MS Office software, Excel. Word, PowerPoint
• High skill level and experienced user of MS Access
• Working knowledge of ERP systems, such as Baan
• Capability to learn new software

Let's create a cleaner future together

Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

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EEO is the Law

Nilfisk, Inc. is an Equal Opportunity and Affirmative Action employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Applicants can learn more about our status as an Equal Employment Opportunity/Affirmative Action employer by viewing the federal KNOW YOUR RIGHTS EEO poster.