Manager Workforce Management - Detroit

A leading organization in the regulated services sector seeks a Senior Workforce Manager to lead enterprise workforce capacity planning and management across large-scale customer service operations. · Lead enterprise workforce capacity planning, forecasting, scheduling, and real- ...

We are seeking a Senior Workforce Manager to lead enterprise workforce capacity planning and management initiatives across global BPO operations. · Strong knowledge of utility operations, regulatory frameworks, and customer service technologies. · Proven experience leading workfo ...

+Job summary · Seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. · +BenefitsBudget Management: Construct and support the workforce budget of nearly $40 million, ensuring cost-effective allocation of resou ...

Senior Workforce Manager for hybrid position in Detroit office. · ...

Seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. · ...

+The role is accountable for monitoring, analyzing, interpreting and presenting data related to contact center employee productivity, · +* Develop and implement workforce management strategies to optimize staffing, scheduling and forecasting. Maintain accurate and up-to-date reco ...

DTE Energy is seeking an experienced Senior Workforce Manager to lead workforce capacity planning and management locally and across global BPO partners in Egypt and the Philippines. · This role is critical in expanding domestic operations and managing nearly 1,000 representatives ...

We are seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. · This pivotal role is responsible for ensuring optimal workforce operations locally as well as across our global BPO partners in Egypt and the Phi ...

The Senior Workforce Manager will lead the development and execution of workforce strategies that align with corporate and regulatory goals. · Develop and execute multi-year customer service strategies aligned with corporate and regulatory goals · ...

We are seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. · Strategic Workforce Planning: Develop and execute comprehensive workforce strategies to meet long-term business objectives and service level agre ...

+We are seeking a strategic Senior Workforce Manager to lead workforce planning and management locally and across global BPO partners in Egypt and the Philippines. · +Develop and execute workforce strategies to meet business objectives. · Forecast workforce needs and manage effic ...

We are seeking a strategic Senior Workforce Manager to lead workforce planning and management locally and across global BPO partners in Egypt and the Philippines. · Bachelor's degree (Master's preferred) in Business, HR, or related field. · 10+ years in workforce management, 5+ i ...

Client is seeking an experienced Senior Workforce Manager to lead workforce capacity planning and management efforts. · ...

We are seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. · Develop and execute comprehensive workforce strategies to meet long-term business objectives and service level agreements. · ...

This pivotal role is responsible for ensuring optimal workforce operations locally as well as across our global BPO partners in Egypt and the Philippines. · ...

We are seeking a strategic Senior Workforce Manager to lead workforce planning and management locally and across global BPO partners in Egypt and the Philippines. This role drives workforce operations expands domestic operations manages large-scale teams of nearly 1000 representa ...

We are seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. · This pivotal role is responsible for ensuring optimal workforce operations locally as well as across our global BPO partners in Egypt and the Phi ...

We are seeking a Customer Service Workforce Manager to join our dynamic team. You will oversee the planning and management of customer service workforce ensuring top-tier service delivery across multiple channels. · ...

We are seeking a dynamic and strategic Customer Service Workforce Manager to lead and optimize our customer service staffing operations. · Lead workforce operations for approximately 1,000 customer service representatives across domestic and global contact centers. · ...

Fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. · ...