Market Support Manager - Albany, United States - Specialty Building Products

Description

Reeb an SBP Brand is currently looking for a Market Support Manager in the Albany, New York Market to join our VALUES based organization.

We seek to serve people first, and we operate according to a moral compass aimed at doing what is right even when it is hard.

Reeb brings this values-based perspective to each of our employees, our customers, our suppliers, and our communities.

We do not underestimate the power of our employee's ability to have a uniquely positive impact on the people around us.

Perks of working at Reeb Millwork:

Pay Range:
$68,292-$92,390 based on experience. Quarterly Bonus (Eligible Day 1)Comprehensive benefits package includes Medical, Dental, VisionCompany-Paid Life Insurance & Disability 401(k) with Employer matchPaid Vacation & HolidaysEssential FunctionsStatement(s) Layout and utilize an effective game plan yearly to increase market share in the assigned territory.

Review regularly and update management quarterly In conjunction with the TSM, aggressively seek out and pursue new business opportunities with existing accounts (new product lines) and new prospective accounts.

Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Take direct responsibility for all customers in an assigned territory through in depth contact.
Assume consultative selling role with customer base. Answer customers' questions about products, prices, availability, product uses and credit terms Effectively mediate between customer and Reeb Millwork.
Be a good company steward and negotiate on behalf of the company.
Work with the TSM on these types of situations.
Catalyst in getting managers or directors involved with specific customer (i.e.

management visits, Posted house, etc) Train customers' employees (counter and outside sales reps) on all products sold by Reeb on an ongoing basis as warranted by new employees and/or product changes.

Pursue and participate in local home shows and dealer functions ( i.e. Contractor Nights, trips to Reeb) Visit all accounts on a regular basis as needed and arranged by the Sales Manager and the specific customer Handle all homeowner complaints in a timely fashion. At minimum contact should be made with homeowner in 24 hours of receiving complaint from customer.
In conjunction with the TSM, oversee all accounts with regard to collections and past due invoices.
Resolve all invoice discrepancies in a timely fashion.

Develop a thorough knowledge of all Reeb products so as to be considered the "expert" by the customers Excellent communicator and presenter.

Will need to make sales presentations.
Keep management apprised of all competitive situations (i.e. pricing, promotions, conditions) by use of weekly sales reports and regular communication Develop an ongoing and positive relationship with the Reeb TSM, inside sales people and all Reeb co-workers Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support.
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
In conjunction with the TSM, negotiate details of contracts and payments, and prepare sales contracts and order forms.
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.


SKILLS & ABILITIESEducation :
High School Degree required/Bachelor's Degree in related field preferred Experience: Two to four years related experience

Computer Skills:
MS office suite (power point, excel, word), e-mail and internet savvy)

Other Requirements:
Valid driver's license required. Safe driver history/record required for insurance and liability reason.
We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company.

This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Reeb Millwork is an equal opportunity employer.

It is our policy not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.