Front Desk Attendant - East Elmhurst - BridgePoint , Inc.

    BridgePoint , Inc.
    BridgePoint , Inc. East Elmhurst

    18 hours ago

    Description

    We are a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support. While much of our work involves travel-based roles, we also offer local assignments for those seeking opportunities closer to home.
    Job Summary:
    The Front Desk Attendant serves as the primary point of contact for Travel Task Force team members at audit site accommodations or mobile base locations. This role ensures efficient check-in/out procedures, clear communication, and a welcoming environment to support the smooth execution of audit operations.
    Key Responsibilities:

    • Greet and assist team members and visitors in a professional and courteous manner
    • Manage check-in/check-out processes, including issuing room keys and confirming reservations
    • Maintain accurate records of occupancy, arrivals, and departures
    • Coordinate with housekeeping, culinary, and operations teams to fulfill guest requests and resolve concerns
    • Answer phones, direct calls, and respond to inquiries regarding schedules, accommodations, and facilities
    • Monitor front desk area to ensure cleanliness, organization, and proper signage
    • Handle and log delivery of supplies, mail, and essential documents for team members
    • Report facility maintenance issues or safety concerns to appropriate personnel promptly
    Qualifications:
    • Excellent verbal and written communication skills
    • Must be familiar with PEP (PMS system)
    • Strong interpersonal and customer service abilities
    • Basic proficiency in scheduling, recordkeeping, and front desk tools or software
    • Organized and detail-oriented with the ability to multitask
    • Professional demeanor and problem-solving mindset
    • Ability to work flexible hours, including evenings and weekends, as needed
    • Comfortable working in a mobile or temporary work environment
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