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    Sales Associate - Texas City, United States - Salt Life

    Salt Life
    Salt Life Texas City, United States

    1 week ago

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    Description

    ** Sales Associate - Retail**

    **Job Category****:** Sales **Requisition Number****:** SALES001926 Showing 1 location **Job Details**

    **Description**

    **RESPONSIBILITIES AND EXPECTATIONS**

    **SALES AND CUSTOMER SERVICE**

    Understand, support and adaptable to all company policies and procedures

    Constantly strive to achieve and exceed personal sales goals

    Demonstrate high degree of professionalism in communication, attitude and team work with customers, peers and management team

    Demonstrate proper etiquette when communicating with external customers (phone, email and written communication)

    Develop a strong knowledge of Salt Life product specifications, including, brands, styles, bodies, fits, sizing, content and features. Communicate this knowledge to customers in a clear and concise way.

    Adoptable to store environment change:

    Policy and procedures

    New product and technology

    Customer emergencies

    Each customer has different expectations, and you need to be able to adapt from one customer's style to another on a moment's notice

    Build genuine relationships with customer:

    Welcome all customers when they enter and thank them when they leave

    Determine the customers needs and offer suggestions or alternatives

    Serve as the consultant to the customer by helping them make the right selections

    Provide honest and positive feedback to customers regarding the best products that fit their expectations

    Maintain an awareness of apparel and accessory trends

    Present how new products can mix with existing stock and previous purchases

    Communicate with management regarding customer concerns and employee matters

    **INVENTORY MANAGEMENT AND MERCHANDISING**

    Maintain daily organization, cleanliness, and restock storewide:

    Complete daily opening and closing checklists

    Actively participate in merchandising activities including, but not limited to:

    Daily stock maintenance

    Stock receiving and processing

    Recovering the floor and ensuring all merchandise is placed in their respectable area

    Attend and participate in floor sets

    Fold, straighten, size, steam, and replenish merchandise

    **LOSS PREVENTION**

    Protect store assets and inventory through an awareness of loss prevention procedures. All suspicions and violations must be reported to the Supervisor

    Report any missing merchandise or found tags to the Supervisor

    At all times follow the loss prevention policy and procedures. Never take matters in your own hands

    **REQUIREMENTS**

    Must be at least 18 years of age

    Interest in ocean centric activities

    High School Diploma required

    Ability to work store sales floor for extended periods

    Able to work flexible schedule including weekends, evenings and holidays

    Ability to lift at least 30 lbs., carry, push, squat, kneel, twist, turn, reach and bend

    Must have a positive, outgoing, high energy personality

    Computer skills to include operation of retail point of sale system

    **Qualifications**

    **Skills**

    **Preferred**

    **Customer Service** *Novice* **Behaviors**

    **Preferred**

    **Team Player****:** Works well as a member of a group

    **Enthusiastic****:** Shows intense and eager enjoyment and interest

    **:**

    **Motivations**

    **Preferred**

    **Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

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