-
Universal Banker
2 weeks ago
Saratoga National Bank and Trust Company Troy, United StatesJob Description · Job Description · The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team Currently, we are looking for an experienced professional to join our Troy Branch team as: · Universal Banker · This opportu ...
-
Branch Manager I
1 week ago
Trustco Bank Albany, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Technology Engineer
1 week ago
Trustco Bank Albany, United StatesEEO Statement: · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected b ...
-
Branch Manager I
2 weeks ago
Trustco Bank Albany, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I- State St- Albany, NY
3 weeks ago
Trustco Bank Albany, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I- State St- Albany, NY
3 weeks ago
Trustco Bank Delmar, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I
2 weeks ago
Trustco Bank Albany, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I
5 days ago
Trustco Bank Albany, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I
1 week ago
Trustco Bank Albany, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I
1 week ago
Trustco Bank Albany, United StatesApply for Branch Manager I - Madison Avenue Branch, NY · Share this job posting · Alert a friend or colleague to this open position · Albany, NY · Friend/Colleague Email Address* · Your Name* · Your Email* · Please enter the following text in the box below* · Private & Confiden ...
-
Branch Manager I- Route 2 Branch
2 weeks ago
Trustco Bank Latham, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I
3 weeks ago
Trustco Bank Rotterdam, United Statesfalse false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Job Title: Branch Manager I · Reports to: Branch Administration · FLSA Status: Non-Exempt · Salary Grade: NE20 · Supervisory Responsibility: Yes · SUMMARY: · The Branch Manager is responsible for the administration ...
-
Branch Manager
3 weeks ago
Trustco Bank Rotterdam, United Statesfalse false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Job Title: Branch Manager · Reports to: Branch Administration · FLSA Status: Non-Exempt · Salary Grade: NE20 · Supervisory Responsibility: Yes · SUMMARY: · The Branch Manager is responsible for the administration an ...
-
Branch Manager I- Mont Pleasant Branch
1 week ago
Trustco Bank Schenectady, United StatesBranch Manager I- Mont Pleasant Branch - Schenectady, NY · Trustco Bank · Schenectady, NY · Full-time · Finance · EEO Statement: · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colo ...
-
Branch Manager I, Scotia, NY
2 weeks ago
Trustco Bank Schenectady, United StatesJob Description · Job DescriptionEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any ot ...
-
Branch Manager, Balltown Rd
2 weeks ago
Trustco Bank Schenectady, United StatesJob Description · Job DescriptionEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any ot ...
-
Branch Manager I
3 weeks ago
Trustco Bank Ballston Lake, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
-
Branch Manager I
2 weeks ago
Trustco Bank Clifton Park, United StatesJob Description · Job DescriptionEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any ot ...
-
Branch Manager I
2 weeks ago
Trustco Bank Schaghticoke, United StatesJob Description · Job DescriptionEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any ot ...
-
Branch Manager I- Route 2 Branch
3 weeks ago
Trustco Bank Latham, United StatesEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by l ...
Universal Banker - Delmar, United States - Berkshire Bank
Description
**Position** : Universal Banker
**Location** : Delmar, NY
**Division:** Retail Banking
**Department:** Various Branch Network
**Reports to:** Financial Center Manager
**Status:** Non-Exempt
**Grade:** 5
**Pay range:** $ $25.00
_Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location._
**Location:** Delmar, NY - 255 Delaware Ave
**Purpose/Objective** **:**
Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and champions digital engagement. Performs general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as Banks main point of customer contact; maintains working knowledge of established policies and operating procedures.
**Key Accountabilities** **:**
+ **Customer Service 50%**
+ Creates an exceptional client experience by demonstrating Berkshire Banks BeFIRST values displaying energy and spirit to create a positive and collaborative work environment.
+ Excel at client service skills at all times to promote a positive brand image for Bank through face to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business.
+ Establishes, develops, and retains relationships with existing and potential clients by offering and selling products and services to meet the clients needs
+ Demonstrates excellent client service skills, telephone etiquette and communication (verbal/written), abilities at all times to promote positive image for the Bank and build client loyalty.
+ Explains Bank policy and procedures to clients and resolves routine service concerns.
+ Is adept at asking clients questions related to their finances and managing relationships with such tools as the Relationship Planner and Salesforce.
+ Works with clients to refer partnership solutions such as Wealth, Insurance, Cash Management and Mortgage.
+ Is proficient in the digital banking space and can assist clients with adoption.
+ **Client Service Line Duties 50%**
+ Executes an extensive variety of client transactions accurately and efficiently to build client relationships and trust in accordance with established Bank regulations, policies, and procedures.
+ Maintains working knowledge of all products offered by the Bank and corresponding regulations, policies, and procedures.
+ Handles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines.
+ Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the client.
+ Assists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments.
+ Provides back up to Financial Center Manager, Assistant Financial Center Manager, and Financial Center Supervisor as needed and facilitates and participates in branch staff meetings.
+ Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties.
**_Available to work Saturday hours and travel to nearby offices as required._**
**_Percentage of time spent on each area of key accountabilities will vary from branch to branch._**
**Education:**
+ High school diploma or equivalent
+ Banking courses a plus
**Experience:**
+ Proven experience in a goal-oriented sales or customer service environment
+ Cash handling experience preferred
+ Sales experience preferred
**Skills & Knowledge:**
+ Superior customer service skills
+ Strong communication (verbal/written) skills, with ability to conduct face-to-face interaction
+ Ability to identify customer needs and make appropriate sales
+ Basic computer skills
+ Interpersonal skills
Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.