Instructional Designer I - Scottsdale, United States - Dutch Bros

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    Full time
    Description

    It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

    It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

    Being part of the Dutch Family

    You are adaptable, a servant leader, and community-minded. You view yourself as an unfinished product on the constant pursuit of personal and professional development. We rely on our people to uphold our core values of speed, quality, and service to protect our culture and ensure our growth remains limitless

    Dutch Bros mission statement

    We are a fun-loving, mind-blowing company that makes a massive difference one cup at a time.

    Who we are

    Dutch Bros puts people first in everything we do. Joining our team gives you the opportunity to build a compelling future while making a massive difference in the lives of our customers and communities.

    We love people and we love OUR people Here's what we offer

    Here at Dutch Bros, we want our employees to feel valued, and we recognize there's more to value than a salary. The following benefits and perks were hand-picked to cater to our diverse employee base:

  • Medical/Dental/Vision/Short Term Disability/Life insurances
  • Paid Sick Days
  • 401(k) plan with employer match after one year of employment
  • Education Benefit Program
  • Vacation/Floating Holidays/Paid Time Off
  • Paid Parental Leave
  • Flexible Schedule
  • Paid Volunteer Days
  • Various employee discounts
  • Office perks, such as hi-lo desks, snacks provided daily, casual dress code, and an in-house coffee bar with a dedicated Broista
  • Position Overview

    Learning and Development is a critical player in the operational, professional, and personal development of every employee who joins us on their journey. We're charged with ensuring our people are equipped with the functional and emotional skills needed to make a massive difference every day at HQ, the window, and their communities

    As an Instructional Designer, you will work closely with subject matter experts to create engaging, educational content to train employees, develop new leaders, and support our people in designing their lives, spreading positivity, and living their dreams

    Key Result Areas (KRAs)

    Design and create engaging, learning-based content in consultation with stakeholders:

  • Use industry-standard e-learning tools to create courses, video content, and in-person/hybrid learning experiences.
  • Utilize multimedia and interactive elements to enhance the learning experience and promote learner engagement.
  • Work with Subject Matter Experts (SME's) to ensure content meets operational and cultural needs.
  • Review learning teams content to ensure learning is accurate, clear, efficient and audience-appropriate.
  • Maintain project documentation and update stakeholders through project management software and regular meetings with SME's and teams.
  • Collaborate with individual stakeholders and teams to identify learning needs, create observable outcomes, design assessments, and identify methods of measuring success:

  • Work with SMEs to identify the educational needs of their target audience. Collaborate with SMEs), stakeholders, and project teams to analyze learning needs and develop learning objectives.
  • Develop written content, visual aids, and activities that spark engagement and enhance learning. Design engaging and effective instructional materials, including e-learning modules, instructor-led training materials, job aids, assessments, and other learning resources.
  • Devise modes of assessment to measure learning effectiveness and project success.
  • Work with LMS reporting and analytics to determine success indicators, find areas for improvement, and measure learning outcomes.
  • Ensure content is within brand guidelines, exemplifies current industry best practices, and demonstrates an understanding of our audience and culture:

  • Work with internal branding teams to ensure content retains an appropriate visual and written "voice" while demonstrating an understanding and awareness of company culture.
  • Consult appropriate leadership teams (Coaches, Engagement, HR, etc.) to ensure current processes are incorporated into training.
  • Apply current trends and best practices in learning technologies and instructional design to all DBU content.
  • Stay current on industry trends through reading, listening to, and watching educational content.
  • Qualifications

    Required Qualifications:

  • Bachelor's degree in Instructional Design/Education or 4 years of experience in e-learning development, teaching, company training, or learning design
  • Experience and proficiency in working with Learning Management systems, graphic design software, and e-learning tools
  • Strong written and verbal communication and proofreading skills
  • Must have experience in creating and editing video content for training purposes
  • Proven skills in working with subject matter experts using discovery practices to uncover the critical elements of learning
  • Preferred Qualifications:

  • 2 years of experience in e-learning development, teaching, company training, or learning design
  • Bachelor's Degree in a related field
  • Project management experience
  • Experience and proficiency in working with the Articulate software suite (Rise 360, Storyline)
  • Experience with graphic design/video editing within the Adobe Suite (Photoshop, Premier)
  • Location Requirement:

  • This position is located in Phoenix, AZ and is required to be in office 4 days a week
  • Skills

  • Communication
  • Instructional Design
  • Curriculum Development
  • Multimedia Design
  • E-Learning Authoring Tools
  • Collaboration
  • Course Evaluations
  • Learning Assessments
  • Physical Requirements

  • Occasionally move or lift office items
  • Must be able to work in an office environment
  • Must be able to communicate in an effective manner to perform job duties
  • Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment.
  • Compensation:

    DOE

    If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us