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    Information Technology Business Analyst - North Carolina, United States - Kavaliro

    Kavaliro
    Kavaliro North Carolina, United States

    2 weeks ago

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    Description

    NO CORP-CORP; NO 3rd PARTY EMPLOYERS

    Business Analyst – 50344/19189

    12+ months - $52/hr

    Location: Charlotte or Raleigh, NC (hybrid 2 days in office)

    Implementation Coordinator/Business Analyst - Customer Delivery- Enterprise Communications Strategic Projects

    Seeking a key member of the Enterprise Communications Strategic Projects team (in Power Grid Operations) to provide business analysis skills, specializing in the ability to learn systems and processes quickly and to perform installation coordination, sponsor engagement/coordination, training coordination, and some test execution activities.

    Projects are large, involving multiple business units. The ideal candidate will operate with minimal supervision and will have an increased latitude for unreviewed work.

    The Enterprise Communications Strategic Projects team manages $50 million in annual spending across approximately 3 individual projects. The entire portfolio's responsibility and contribution to the Grid Investment Plan is a key component to enhance reliability and resilience of telecommunication assets in the field, including communications for the direct monitoring and controlling of those assets for both Electric and Gas infrastructure that maintains service to customers across six states.

    RESPONSIBILITIES


    • Sponsor Engagement: Working with sponsors in business units to determine the number of participating vehicles for each location. Working with installation vendors to schedule device installations. Attending some installations to assist with tracking and issue resolution.


    • Installation logistics: Working with project team and installation vendors to schedule and track device installation in vehicles.


    • Deployment progress reporting: To report deployment progress to project manager, sponsors, and various levels of management.


    • Test coordination and test execution: Assist other business analysts with test execution and test coordination activities. Assist with reporting on test execution/defect resolution progress.


    • Various business analysis tasks: Serve as a business analyst on various telecommunications project efforts, including documenting requirements, helping to develop project artifacts (like the project charter, project authorization packages, and business cases), coordinating meetings, working with sponsors and vendors, and working with project managers to ensure successful completion of the project.


    • Responsible for understanding the work processes of the Enterprise Communications Improvements program. Work within those processes, offering suggestions to make them more efficient.


    • Prepare thorough and accurate technical and business management reports, effective correspondence, accurate documentation, easily understandable presentations, and well-maintained records.


    • Coach and mentor business and technical consultants as needed.

    BASIC REQUIREMENTS


    • 4-Year Bachelor's degree in information technology or a related discipline. In lieu of any college degree, 7 or more years of related business experience.


    • 4 to 5 years of related experience in business and or information technology systems analysis in a project environment (especially with a focus on creating requirements, business cases, documenting strategies, and/or performing technical writing). Experience working on telecommunications or networking projects is a plus. Experience in the utility industry is a plus.


    • Proven experience working as part of a project team using various development methodologies (Waterfall, Agile, Scrum, etc.).


    • Skilled in practices of collecting, summarizing and presenting information.


    • Knowledgeable of project management theories and principles.


    • Working hands-on experience executing test scripts and tracking defects in HP ALM.


    • Ability to work effectively with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Ability to communicate effectively with technical experts, business SMEs, and executives.


    • Excellent written and oral communication skills.


    • Strong problem solving and analysis skills.


    • Excellent interpersonal skills, including negotiation, effective sponsor communications, and conflict management.

    DESIRED QUALIFICATIONS:

    4-Year Bachelors Degree in information technology, English or technical writing.

    Skilled in various disciplines of business analyst activities including:


    • Proven experience working with sponsors in a project environment to plan deployment and training activities.


    • Proven ability to coordinate project activities from a business analyst role.


    • Proven ability to measure and effectively communicate status. Ability to communicate effectively with business sponsors and management.


    • Experience gathering and documenting business and technical requirements.


    • Experience with test execution and test coordination.


    • Proven self-starter with a demonstrated ability to learn new technologies, work methods and company/industry knowledge quickly.


    • Demonstrated ability to learn new processes/tools quickly.


    • Experience driving projects forward from the business analyst role in various development methodologies and/or work environments.


    • Ability to produce project artifacts like deployment plans, test plans, training plans, requirements documents, project charters, business cases, stakeholder impact assessments, process documents, etc.


    • Excellent written and verbal communication skills--for example, requirements analysis, testing documentation, technical writing or similar writing experience.


    • Highly organized and able to coordinate efforts across multiple groups.


    • Knowledge of telecommunications networks and utility operations is preferred.


    • Advanced office environment knowledge of Microsoft Word, Microsoft Excel and PowerPoint. Practical experience with SharePoint and Teams.


    • Strong ability to plan and organize daily personal tasks and team testing and implementation activities.

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