Client Service Associate/Client Service Manager - Naples, United States - Wealth Enhancement Group

Description

About Wealth Enhancement GroupWealth Enhancement Group is an independent wealth management firm with an endless passion for enriching the lives of our clients.

We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach.

We proudly provide unique financial plans and investment management services to over 55,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement Group has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future.

For more information, please visit Naples, FL team has an excellent opportunity for a Client Service Associate/ Client Service Manager.

This individual will be focused on onboarding and servicing our high-net-worth clients.

We are looking for someone with a high level of professionalism and knowledge to enhance our relationships with our clients who have complex service and investment needs.

This is a collaborative, team-oriented environment offering career advancement opportunities. (This can be a hybrid work opportunity after training period.)

The salary for the Client Service Associate Role

• The salary target for this role is $ 55, ,000.

This position is eligible for a team bonus.
The salary for the Client Service Manager Role

• The salary target for this role is $ 65, ,000.

This position is eligible for a team bonus.
We select our initial compensation target using national compensation survey data.

When we make an offer, we then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers.

We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.

Primary Job Functions NEW CLIENT ONBOARDINGEnsures accurate completion of prospect/new client paperwork/set upFollow up on funds transfer from surrendering companyMaintains (CRM-Salesforce) databaseResearch and follow up on any issues with the Broker/Dealer, WEG Operations, and vendorsRecord incoming assets to the appropriate blotting tool CLIENT RELATIONSHIP MANAGEMENTDialogues with client to understand their personal history and current financial needs.

Prepares account transactions, trades, deposits, withdrawals, RMDs, etc.

Communicates to understand client requests, determines what needs to be done; communicates to the advisor or handles issue resolution, includes death claim processingMay work with client's tax or legal counsel on client concernsCLIENT REVIEW PREP AND FOLLOW UPGather client data and may prepare the materials for client meetings and reviewsConducts Tax Research (1099s)Completes any review follow up needs for clientINDUSTRY/COMPANY KNOWLEDGEDemonstrates knowledge and can accurately execute against WEG's Suitability Guidelines, operational processes and sales modelUnderstands financial terminology and productsWorking proficiency with annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, charitable giving practicesAttends Client Services and company educational eventsTEAM AND CORPORATE SUPPORTAssists Advisor Team Operations to streamline processesCompletes operational projects to support enhancements and changesCommunicates process and sales updates to teamEDUCATION/QUALIFICATIONS4-year college degree preferred2-4 years of industry experience
The Client Service Manager role requires FINRA 7/63 or 66 licensing.

Customer Service training, knowledge, or experienceSolid oral and written communication skillsStrong attention to detailGood problem-solving skillsProficient with Microsoft OfficeAbility and interest to learn financial concepts and productsAbility to work with deadlines, be flexible under pressure and prioritize workComprehensive Benefits OfferingsOur benefits aim to balance four key elements that make life and work meaningful:
health and wellness, financial well-being, professional development, and work/life harmony.

You may participate in the following benefits & development opportunities:

Training and professional developmentMedical and dental coverage401k - with match and profit sharingHealth care spending and savings accountsDependent care spending accountVision coverageWellness programs and resourcesLife insurance - employer paidShort-term and long-term disability - employer paidPaid Time Off10 paid holidays each yearPaid parental leaveTuition reimbursementIND 123#LI-Hybrid#LI-NR1Comprehensive Benefits OfferingsOur benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony.

You may participate in the following benefits & development opportunities:

Training and professional developmentMedical and dental coverage401k - with match and profit sharingHealth care spending and savings accountsDependent care spending accountVision coverageWellness programs and resourcesLife insurance - employer paidShort-term and long-term disability - employer paidPaid Time Off10 paid holidays each yearPaid parental leaveTuition reimbursementShould you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters:

LinkOSHA Requirements:

This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.