Help Desk Manager - The Woodlands, TX
3 weeks ago

Job summary
We are looking for an experiencedUser to lead and oversee the efficient operation of our service desk team.
This role requires a proactive individual who excels in troubleshooting,
, ensuring customer satisfaction based in The Woodlands Texas this position is ideal for someone committed to delivering high-quality IT service management.
- Main responsibilities
Trouble shoot manage support systems ensure customer satisfaction Administer Active Directory account management deskside support hardware software network issues develop enforce policies procedures monitor performance provide training feedback collaborate departments address broader IT needs align operations organizational goals generate reports analytics track metrics identify areas improvement
Job description
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