- Actively work potential 30 plus day accounts
- Monitor daily collection queue
- Maintain consumer loan delinquency at or below department standards; control and prevent losses to the credit union
- Assist members and staff with collection related matters
- Communicate with members through phone and mail
- Update account and member information
- 2 years Collections Experience
- Excellent communication and organizational skills
- Proficiency with Microsoft Word and Excel
- Proven collections experience with a financial company; experience with Skip Tracing and auto repossession
- High School Diploma or equivalent
- Working knowledge of financial/banking software is preferred
- Position is an "In office, NOT a remote position"
- Stability
- Opportunity for growth
- Paid time off and paid holidays
- Tuition assistance after 6 months of service
- 401K Plan with employer matching
- Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
- Employee Assistance Program- No waiting period to access benefit
- Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities
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Collector - Lakeland, United States - MIDFLORIDA Credit Union
Description
Job Description
Job DescriptionWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work." MIDFLORIDA offers a positive team culture, an open door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company Join us on our mission to improve the financial well-being of our members
Collectors perform the following functions:
Qualified candidates will possess:
MIDFLORIDA Perks:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
