Premium Supervisor - Bronx, New York, United States

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a f ...

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component: feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us

THE ROLE
Oversees premium dining and hospitality areas to ensure an exceptional guest experience. Leads and supports service teams across suites, clubs, and in-seat operations, maintaining high standards of quality, professionalism, and efficiency. Collaborates with culinary and operations teams to ensure smooth event execution, prompt service, and a welcoming environment for all guests.

ESSENTIAL FUNCTIONS

• Inputting daily event sheets and daily reports
• Assist in staffing, scheduling, training, and counseling of event staff
• Work closely with the customer service department to improve customer service in all assigned areas
• Complete inventory at assigned locations and input in Yellow Dog inventory program
• Must maintain a friendly, positive attitude and a professional demeanor at all times
• Ability to interact with guests and staff in order to ensure guest satisfaction
• Must have extensive knowledge of food and beverage menu, specials and services offered
• Know the layout of the bars, suites, in-seat and restaurant area where you are working
• Provide guests with personal service and attention to detail that will exceed expectations
• Ability to assure compliance with company service standards, company inventory and cash control procedures
• Work as a team with fellow associates and other service departments within arena
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• All applicants must be at least 18 years of age
• Must have 2 years experience and basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to multitask in a fast paced, team orientated setting
• Must be able to read, speak and write English Language in order to communicate with guests
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
• Must meet state and city health requirements for food handling and alcoholic beverage service
• Ability to work all events, including extended hours, nights, weekends, and holidays with open availability for all events scheduled. Kown Mandatory events this year are opening days, Christmas, New Years, MLK weekend, St Patrick's, and possible events like NCAA or playoffs.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have two (2) to three (3) years' supervisory experience working in a fast-paced bar, high-end club, or restaurant
• High school diploma or equivalent
• Some college preferred

COMPENSATION

Hourly Rate of $22 - $26, commensurate with experience

WORKING CONDITIONS

Location: On Site – Yankee Stadium, Bronx, NY

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.