Director, Professional Services Operations - Queens County, NY
14 hours ago
Job summary
We're building the AI-driven future of customer success, from retention to growth Gainsight is the AI-powered retention engine behind the world's most customer-centric companies The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy More than 2- Manage the repository of PS operational content including offering calculators SOW templates SKUs and packaging
- Execute the PS offer release process ensuring coordination across Sales Finance Legal and Delivery
- Enforce opportunity data standards and manage approval workflows to ensure efficient SOW redlines and deal triage
- Maintain naming SKU pricing consistency supporting repeatability partner scale
Job description
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