Incident Management - Denver
2 weeks ago

Job summary
This role is responsible for ensuring the project meets all stipulated SLA's and reporting deviations to concerned teams.Responsibilities
- Ensuring that the Project meets all the stipulated SLAs and report deviations to the concerned < li > Monitoring the Queues in Cherwell and take action to prevent potential breach cases < li > Analyzing trends on staffing < li > Sending Shift Handover document with details of updates and critical outages/issues
Job description
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