Medical Assistant PRN - Goshen - Concentra

    Concentra
    Concentra Goshen

    5 days ago

    Concentra background
    Description

    Overview:

    We are seeking a skilled Medical Support Specialist to join our patient care team at Concentra. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time.

    The Medical Support Specialist is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

    Responsibilities:

    • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
    • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing
    • Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
    • Assist providers during examination and treatment
    • Responsible for performing routine medical procedures as ordered by treating clinician
    • Apply bandages, dressings and splints as ordered by the treating clinician
    • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
    • Maintain supplies, clean rooms and equipment, and stock exam rooms
    • Maintain and operate all medical devices and equipment
    • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
    • In partnership with center leadership, assist with patient flow and volume
    • Keep patients informed of expected wait times during all aspects of the center visit
    • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
    • Ensure accuracy in documentation
    • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
    • Follow HIPAA guidelines and safety rules
    • Attend center staff meetings or huddles as required
    • Assist in maintaining a neat, clean, and orderly appearance throughout the facility

    Qualifications:

    • Education Level: Vocational/Technical/Business School
      • Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations)
    • Job-Related Experience:
      • Customarily has at least six months or more of medical assistant experience
      • Knowledge of medical procedures and medical terminology
      • Working knowledge of occupational medicine requirements (state specific) preferred
    • Job-Related Skills/Competencies:
      • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
      • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
      • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
      • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
      • Able to communicate both verbally and in writing in a clear, and professional manner
      • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
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Medical assistant prn