HSPD-12 Helpdesk-Customer Support - Washington
1 week ago

Job summary
The HSPD-12 Helpdesk-Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service.Responsibilities
- Manage the consumables for the PCIF including: replacing consumables, maintaining a consumables inventory, and providing printer consumable guidelines information based on inventory and usage metrics.
- Maintain an inventory of PCIF/HSPD-12 equipment to include issuing and receiving.
- Assist cardholders with re-setting a personal identity verification number (PIN) as required.
Job description
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