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Santa Barbara

    Associate (or Assistant) Ombuds - Santa Barbara, United States - University of California

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    Full time
    Description

    Ombudsperson Position at UC Santa Barbara

    Role Overview

    • Responsible for providing impartial, confidential conflict resolution services
    • Offers individual and group coaching on conflict management techniques
    • Refers to internal and external resources and facilitates effective dialogues
    • Conducts workshops, assesses campus climate, and recommends systemic changes

    Department Background

    The Office of the Ombuds at UC Santa Barbara ensures fairness by addressing workplace issues, conflicts, academic concerns, and more.

    Qualifications

    • Bachelor's degree or equivalent experience
    • Proficiency in diversity and multiculturalism
    • Demonstrated ability to resolve problems independently and collaboratively
    • Excellent communication and analytical skills
    • Experience in conflict management or related fields

    Preferences

    • Ability to de-escalate crises and maintain empathy under stress
    • Knowledge of UC structure and policies
    • Proficiency in Spanish

    Certifications

    • CO-OP or equivalent practice with IOA standards
    • Mediation and facilitation skills

    Special Conditions

    • Satisfactory background check required
    • Tobacco-Free work environment
    • Dual-level recruitment for Ombudsperson 4 or Ombudsperson 3

    Job Functions - Ombudsperson 4

    • Complaint Resolution and Referral
    • Consultation and resource to campus offices
    • Training, program coordination, and conflict prevention
    • Outreach, special projects, and analytical support

    Job Functions - Ombudsperson 3

    • Similar services to Ombudsperson 4 with focus on undergraduates
    • Consultation primarily for undergraduates or staff working with students
    • Training, program coordination, and analytical support
    • Outreach, special projects, and administrative functions

    Vaccination Program Policy

    UC Santa Barbara follows vaccination program policies and compliance requirements.

    Equal Opportunity Statement

    UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer.

    Reasonable Accommodations

    For any accessibility needs or application assistance, please contact the Human Resources department.