Product Delivery Lead - Charlotte - Wells Fargo

Description

About this role:

Wells Fargo is seeking a Product Delivery Lead - Lead Technology Business Services Consultant responsible for coordinating and delivering technology-related activities and resources in support of business initiatives. This role will support the Identity Management and Access Controls product. The ideal candidate is a hands-on leader with a demonstrated track record of driving high priority programs in a fast-paced environment, exceptional interpersonal and relationship management skills, strong communication and problem-solving skills, and a proven ability to work collaboratively with cross-functional teams.

In this role, you will:

• Lead or participate in supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services
• Ensure service quality and cost effectiveness of solutions
• The role includes managing product assessments, perform product registry record keeping, respond to requests from Cybersecurity Product Operations Team and support the Product Manager with Product Roadmap creation and maintenance
• Ensure service quality and cost effectiveness of solutions
• Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
• Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
• Collaborate and consult with the technology team and more experienced management to resolve Information Technology issues and provide customers with best possible solutions
• Partner with key stakeholders as a trusted advisor to the organization to implement operating efficiency, gain agreement across the leadership team, and communicate outcomes to various stakeholders
• Support product management routines by looking for ways to streamline activities and improve meeting effectiveness
• Escalate material matters to management with an appropriate sense of urgency

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• Prior experience in Cybersecurity delivery support and execution.
• Prior experience working in a product environment and with Agile methodology.
• Prior experience with product tools such as Jira and Registry.
• Proven self-motivated leader comfortable operating in large transformational programs as part of collaborative teams.
• Ability to quickly adapt in complex environment(s) to facilitate key conversations that drive quality outcomes.
• Demonstrated ability to establish strong working relationships with senior management, peers, and team members to drive an initiative to completion.
• Strong organizational skills, attention to detail, ability to work as a member of a broader team, and ability to adhere to strict deadlines.
• Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives
• Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results.
• Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, and a good listener who promotes creative thinking and teamwork.

Job Expectations:

• This position offers a hybrid work schedule (onsite work is expected in one of the listed locations)
• This position is not eligible for Visa sponsorship

Locations:

• 300 S Brevard St, Charlotte, NC 28202

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.