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Director, IT Infrastructure and Operations - Moscow, United States - University of Idaho
Description
This job was posted by : For more information, please see:
rr University of Idaho
rrDirector, IT Infrastructure and Operations
rr Location: Moscow
rr Division/College: Information Technology Services
rr Employee Category: Exempt
rr Pay Range: $125,000.00 annually or higher depending on experience
rr FTE: 1
rr Full/Part Time: Full Time
rr Position Summary:
rThis leadership position is directly responsible for the direction of the IT Infrastructure and Operations team, leads the development of university-wide infrastructure technology goals and objectives and leads the implementation and maintenance of supporting technologies. This position develops a university-wide investment strategy for advanced innovative infrastructure technology and actively develops and reviews university programs, processes, and capabilities to ensure that infrastructure technology programs and initiatives supports the delivery of functionality to accomplish the statewide mission of education, extension, and outreach. IT Infrastructure and Operations support university-wide services for the statewide data network, telecommunications infrastructure Internet connectivity and computer and storage services both on-premise and in the cloud.
Duties may include:
Developing and implementing a comprehensive technology infrastructure strategy aligned with OIT and university objectives
Overseeing the design, implementation, and maintenance of the university's IT infrastructure, including networks, servers, storage, and other critical systems
Ensuring team focus on the security, integrity, and availability of all technology infrastructure components
Collaborating with cross-functional teams to drive innovation projects from concept to implementation
Managing technology projects and working closely with stakeholders to define success criteria to ensure projects are delivered on time, within scope, and within budget
Building and leading a high-performing technology team, fostering a collaborative and inclusive team culture that values diversity and promotes a positive working environment and professional development opportunities
Evaluating, selecting, and managing technology vendors, service providers and related contracts to ensure the delivery of high-quality services and solutions
Supporting the development and continuous improvement of rigorous IT service management processes for IT Infrastructure and Operations and for the Office of Information Technology
Other duties as assigned
rr Minimum Qualifications:
r
Bachelors Degree in Computer Science or Management Information Systems; four additional years of experience (for a total of twelve years) may substitute a Bachelors Degree
{=html} - Eight years planning and implementing technology infrastructure in a customer-focused environment - Five years managing technical personnel - Working in a customer service-oriented team environment to accomplish shared goals - Managing multiple multi-stakeholder technology projects with competing deadlines and budgets - Designing and deploying infrastructure in a hybrid-cloud environment - Experience in IT service management and IT process development and improvement
rr Preferred Qualifications:
r
Knowledge of enterprise network architecture, design, and support
Documented on-premise and cloud infrastructure administration experience
Proven experience with large scale project management
Preparation of successful grant proposals for technology infrastructure
Working knowledge of service level agreements
Experience with both commercial and open source ent rprise class network management tools
Experience managing technology infrastructure in higher education
Proven experience in networking voice, data and video
Background of servicing customers in a technical environment
Understanding of endpoint management concepts
Experience with ITSM and ITIL, particularly incident and change management
Understanding of DevOps concepts and the role of infrastructure support in successful delivery
Understanding of Agile methodologies
rr Physical Requirements & Working Conditions:
r
None
None
r
r Required Licensures, Certifications or other
r
r
r Posting Number: SP004274P
rr Posting Date: 01/25/2024
rr Closing Date:
rr Open Until Filled: Yes
rr Special Instructions:
rApplications received by February 8, 2024 will receive first consideration.
rr Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
rr To apply, please visit:
rr EEO Statement
rUniversity of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
rr