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    Director, IT Infrastructure and Operations - Moscow, United States - University of Idaho

    University of Idaho
    University of Idaho Moscow, United States

    2 weeks ago

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    Description

    This job was posted by : For more information, please see:

    rr University of Idaho

    rrDirector, IT Infrastructure and Operations

    rr Location: Moscow

    rr Division/College: Information Technology Services

    rr Employee Category: Exempt

    rr Pay Range: $125,000.00 annually or higher depending on experience

    rr FTE: 1

    rr Full/Part Time: Full Time

    rr Position Summary:

    rThis leadership position is directly responsible for the direction of the IT Infrastructure and Operations team, leads the development of university-wide infrastructure technology goals and objectives and leads the implementation and maintenance of supporting technologies. This position develops a university-wide investment strategy for advanced innovative infrastructure technology and actively develops and reviews university programs, processes, and capabilities to ensure that infrastructure technology programs and initiatives supports the delivery of functionality to accomplish the statewide mission of education, extension, and outreach. IT Infrastructure and Operations support university-wide services for the statewide data network, telecommunications infrastructure Internet connectivity and computer and storage services both on-premise and in the cloud.

    Duties may include:

    Developing and implementing a comprehensive technology infrastructure strategy aligned with OIT and university objectives

    Overseeing the design, implementation, and maintenance of the university's IT infrastructure, including networks, servers, storage, and other critical systems

    Ensuring team focus on the security, integrity, and availability of all technology infrastructure components

    Collaborating with cross-functional teams to drive innovation projects from concept to implementation

    Managing technology projects and working closely with stakeholders to define success criteria to ensure projects are delivered on time, within scope, and within budget

    Building and leading a high-performing technology team, fostering a collaborative and inclusive team culture that values diversity and promotes a positive working environment and professional development opportunities

    Evaluating, selecting, and managing technology vendors, service providers and related contracts to ensure the delivery of high-quality services and solutions

    Supporting the development and continuous improvement of rigorous IT service management processes for IT Infrastructure and Operations and for the Office of Information Technology

    Other duties as assigned

    rr Minimum Qualifications:

    r

    Bachelors Degree in Computer Science or Management Information Systems; four additional years of experience (for a total of twelve years) may substitute a Bachelors Degree

    {=html} - Eight years planning and implementing technology infrastructure in a customer-focused environment - Five years managing technical personnel - Working in a customer service-oriented team environment to accomplish shared goals - Managing multiple multi-stakeholder technology projects with competing deadlines and budgets - Designing and deploying infrastructure in a hybrid-cloud environment - Experience in IT service management and IT process development and improvement

    rr Preferred Qualifications:

    r

    Knowledge of enterprise network architecture, design, and support

    Documented on-premise and cloud infrastructure administration experience

    Proven experience with large scale project management

    Preparation of successful grant proposals for technology infrastructure

    Working knowledge of service level agreements

    Experience with both commercial and open source ent rprise class network management tools

    Experience managing technology infrastructure in higher education

    Proven experience in networking voice, data and video

    Background of servicing customers in a technical environment

    Understanding of endpoint management concepts

    Experience with ITSM and ITIL, particularly incident and change management

    Understanding of DevOps concepts and the role of infrastructure support in successful delivery

    Understanding of Agile methodologies

    rr Physical Requirements & Working Conditions:

    r

    None

    None

    r

    r Required Licensures, Certifications or other

    r

    r

    r Posting Number: SP004274P

    rr Posting Date: 01/25/2024

    rr Closing Date:

    rr Open Until Filled: Yes

    rr Special Instructions:

    rApplications received by February 8, 2024 will receive first consideration.

    rr Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

    rr To apply, please visit:

    rr EEO Statement

    rUniversity of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

    rr



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