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    Call Center Customer Service Representative - Lancaster, United States - Qonten

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    Description

    **Call Center Customer Service Representative**

    | Fri, 26 Nov :39:09 GMT

    Develop and maintain a knowledge base of the evolving products and services. Positive and professional demeanor. Ability to prioritize and multitask. We are seeking a Call Center Customer Service Representative, who has high standards and is effective in building relationships with staff, customers, and clients.

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    For more information please click the link below

    **part time**

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    | 2 hours ago Previous experience in customer service, sales, or other related fields. Develop and maintain a knowledge base of the evolving products and services.

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    | 1 hour ago Minimum 1-year customer service representative (required). Provide exceptional service to all internal and external customers.

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    | 3 hours ago Responds promptly to customer needs, solicits customer feedback to improve service. Customer Service Representatives are problem solvers with good negotiation

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    | 2 hours ago Minimum 1 year of customer service experience working within a call center environment is required. Experience de-escalating customer service calls through

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    | 1 hour ago Answer customer questions about our products and services. The incumbent will answer customer questions about products and service.

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    | 2 hours ago We are hiring call center representatives to handle inbound and outbound calls to assist customers with technical support issues. Paid time off after 90 days.

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    | 5 hours ago Previous Inbound or Outbound call center experience is preferred. Comfortable meeting performance metrics related to quality and call handle times.

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    | 1 hour ago Transferring calls to other departments/call centers if customer. Providing reporting on service levels for call center performance.

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    | 3 hours ago On this program, you will be answering questions & providing a great customer experience on every call. We have a variety of hours available to fit all schedule

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    | 4 hours ago Since this an entry-level role in banking, we're looking for strong customer service or administrative experience, especially within other contact centers or



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