Guest Service Agent - Youngstown, OH

Only for registered members Youngstown, OH , United States

1 week ago

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Job summary

Welcome guests with warmth and professionalism ensuring a smooth and personalized check-in and check-out experience provide thoughtful recommendations directions assistance handle guest inquiries concerns special requests accurately process reservations payments room assignments maintain knowledge hotel features services amenities local area attractions communicate promptly clearly other departments fulfill guest needs monitor lobby areas ensure welcoming well-maintained support team members administrative operational tasks follow safety security confidentiality procedures protect guests property represent spirit OTH Hotels Resorts interaction onsite phone.


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