Customer Advocate - Lehi, United States - Serenity Healthcare, LLC

Description

Customer AdvocateLocation:
Lehi, UTThis position has fast career growth working in a company that impacts people's lives.

Serenity aims to be an industry disruptor in Healthcare; come join our team and make a difference In this role, you will be responsible for educating patients on new-to-market healing technologies.

You will primarily be helping patients understand the studies on the risks of medication versus the benefits of TMS and Ketamine.

Trigger Warning:

Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

ResponsibilitiesBe the expert on TMS and Ketamine. Training and studies will be provided.

Ownership for all patients on your provider's scheduleOne on one meetings with patients to connect treatment solutions to their individual needs.

Support healing through education, connection, and focus on TMS and KetamineBenefitsCompetitive PayCareer Growth OpportunityPaid Time Off10 Paid Holidays401kMedical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)

Closed on SundaysEmployee Referral ProgramQualificationsHigh School Diploma or GED.2-3+ year of experience in a full-time customer service role.
Drug Testing within company policyPrevious experience working with computer-based information systems.
Schedule- 13 hour shifts Thursday - Saturday About Serenity:
Serenity is a leader in the field of healthcare technology.

Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.

With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.*This position is contingent on successfully completing a criminal background check upon hire.