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Director - Practice Management - Portland, United States - MaineHealth
Description
Director - Practice Management Internal OnlyLocation
South Portland, ME
Schedule - Shift - Hours
Full Time - Day Shift
The Director of Practice Management is responsible for maintaining efficient and effective day-to-day operations of the outpatient practices of the network, while meeting profitability goals and ensuring positive client experiences.
Through the direct oversight of the office management staff, the Director of Practice Management will ensure that the practices have consistent workflows and scripts to meet the clients' needs.
The Director of Practice Management will work with the practice managers to ensure that providers' schedules are filled while the practices operate with the highest level of customer service.
Required Minimum Knowledge, Skills, and Abilities (KSAs)Education:
Bachelor's degree or equivalent combination of education and experience.
License/Certifications:
N/A
Experience:
5+ years experience in an outpatient behavioral healthcare practice setting. Advanced communication skills with experience communicating with providers and management are required. Knowledge of CPT coding guidelines from the AMA and experience with Revenue Cycle Management are preferred.
Highly proficient in customer service.
Establish and maintain effective working relationships with all levels of personnel.
Advanced communication skills with experience communicating to providers and management required.
Maintain confidentiality in the performance of duties.
Analyze data and interpret it for others.
Work flexible hours.
Work independently, collaboratively and is self-directed.
MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer.Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.
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